I have just arrived back from a cruise on the norweign sun. The ship was as you would been expecting great as this was her launch.
The grade I picked was a balcony 0054 on deck10. The cabin was beautiful furniture was so tasteful. First thing you noticed was that the cabin door did not close behind you and it had to be slammed shut. WE toured the ship all areas and public rooms where lovely. the art work every where had been done 1st class. Now the next was the dinning rooms. They were beautiful but this free style cruising for dinner does not work.
There is not enough staff to cover when a big amount of people go in at the same time. We waited for 25 minutes to have are dishes removed from the table between courses it let a company down, because I joined a lot of people each day with complaints. I will never travel with ncl again.
She is a good looking ship. The cabin was comfortable with lots of places to store things. Refrigerator and electric kettle very useful. Hairdryer in bathroom and again lots of little shelves for storage.
Service needs improving. Dining rooms are understaffed, you also have a language problem. Everything has to come out of the kitchen, something like orange juice should be at the waiter's stations. Long delays to get food, toast and eggs never arrive together etc. Quality is ok in the dining rooms but not in the Garden Cafe.
Strictly a warm weather ship. In cold weather not enough public spaces to sit comfortably. A lot of extra charges that are unnecessary and annoying.
Could be a beautiful ship with some effort by NCL.