I was so disappointed when I read about Paul's experiences. And, rather surprised that someone from Royal Caribbean has not responded in some way here, but perhaps that is not done.
We are sailing on the Mariner on January 6. This will be our first cruise with Royal Caribbean. I did a lot of research before choosing this ship. My husband and I have cruised a few times before on Princess and always loved it. However, this will be the first cruise for our daughters who are 27 and 30. I had some major health issues this past year and wanted this to be a wonderful time for everyone. It seemed to me that the Mariner would be fun for all of us. I so hope someone from Royal Caribbean has read this thread. We have one balcony cabin and one inside promenade cabin. Still trying to decide whether or not to try the specialty restaurants. We do have one vegetarian with us. I am still looking forward to this time with my family and will do my best to overlook the things that I can.