View Single Post
  #10 (permalink)  
Old December 2nd, 2009, 03:09 AM
katlady's Avatar
katlady katlady is offline
Senior Member
Join Date: Mar 2006
Location: On the lido deck with drink of the day
Posts: 13,387

In my opinion if you don't use the product (the cruise) then the full amount of your cruise fare should be refunded or a new cruise should be booked free of charge. Travel Insurance or NOT. If the cruise line doesn't have to refund the money or supply a new cruise, when they deny someone from boarding, then what is to stop them from overbooking the ship then denying certain people boarding. Think of the extra money they could make. :o If a product or service is rendered I would feel different in this case you paid the money and receive no product or service. As far as airfare or pre-cruise hotel I don't think you can get the cruise line to cover that. Plus you received the product/service. I also think the cruise line will be more willing to book you a new cruise of same or less value then they would issue you a refund. Good Luck I hope it works out for you. Please let us know.
One part age; three parts liquor!

Freedom of the Seas 2012
Carnival Splendor 2010
Carnival Freedom 2008
Carnival Elation 2007
Celebrity Infinity 2006
Carnival Ecstasy 2005
Carnival Paradise 2004
Star Princess 2002
Viking Serenade 1994
Reply With Quote