Originally Posted by ruthlessboss
True, but it still falls into the insurance question. IF he had insurance, and read who's covered, why call NCL and try to change the rules? It comes back to "why buy insurance" if there's exception.
Perhaps I'm not understanding your point, you buy insurance to cover unexpected events. I'm sure the OP (or anyone else that may have a similar situation) wouldn't know that a family member was going to pass away or if that family member would be covered under insurance when buying it. I suspect that most insurance policies would only cover immediate family and the only insurance that would cover something else would be the cancel for any reason insurance.
I can fully undertand why someone might contact NCL if their insurance didn't cover the situation (or if they didn't have insurance) on the off chance that they might be able to change the dates or get some kind of future credit. I don't see the harm in asking. It is a lot of money to just throw away without at least trying every avenue.