Originally Posted by green_rd
Bruce, you never identify the line you work for and that is fine. My experience is limited but of the three lines we have cruised, Carnival, Princess and Celebrity, the cruise lines place tips automatically on passengers account and the passenger must go to the pursers desk to adjust the "gratuities". Our most recent cruise we did not have traditional "fixed" dining and were required to pre-pay gratuities.
I believe Bruce is referring to Tipping for Room Service. The automatic gratuity is allocated for the dining room staff, room steward and behind the scenes personnel such as cooks, cleaning people etc. I have never seen a cruise line ask or recommend a tip for room service.