Beware of Verizon PERIOD!!! They have a history of giving false info. Then when you call them on it they deny it was ever said. This has been my experience with them. Here is what I do, I turn off the data and internet. I don't make any calls. I text. It's much cheeper and no matter where you are in the Caribbean the price is the same. Someone mentioned in an earlier post that a lot of Verizon managers are quiting or retiring, this is true and so are many of the hourly employees too. Verizon is no GTE.