View Single Post
  #6 (permalink)  
Old September 17th, 2012, 11:40 AM
Mike M's Avatar
Mike M Mike M is offline
Administrator
Admiral
 
Join Date: Jul 2004
Location: You're Looking At Me
Posts: 23,766
Default

I've had MANY vouchers over the years and it does seem like they are making you jump through more hoops these days.

Last year I had two $500 travel vouchers to use but when I called the reservations line to redeem them and book a flight they basically told me that they were only good for domestic travel with a myriad of blackout dates. I was livid.

I then made a special trip to the airport and went to the airline ticket counter and they redeemed them, for an International flight, with no questions asked. I told the person at the airport counter about the issues I had when trying to redeem them over the phone and she said that I did the right thing in coming to the airport. The call center people know nothing other than what their procedures or computer tells them.

I think I'll just go to the airport next time.

Take care,
Mike
__________________
Cruisemates Community Leader/Moderator

"There is a great difference between being well traveled and just having been to many places." ~Me

"Fear is the assassin of dreams." ~Me
Reply With Quote