Originally Posted by MisterT
Hi, renting cars is really easy when cruising in Hawaii, BUT, when you book, make sure that the rental company will pick you up at the pier and return you to the pier. We recently booked with Avis at Kona and ended up having to spend an extra $50 on a taxi to/from the pier to the airport.
Good point! We found that Thrifty was the only car rental company actually in the town of Kona and it's is located one block from the pier. All the rest of them are at the airport and none of them provide complimentary shuttle. So we did not have to pay the outrageous taxi fare between the pier and the airport.
But in the other ports we never had a problem with the car rental shuttles. Then again, we didn't use Hertz or Avis, so we paid less and got better service.