With all due respect, I believe that Allianz is nothing but a money maker for the travel industry. Id like to add that each time I called about the claim (stopped counting after 6 phone calls) I was met with a customer service person who sounded like they were just woken up from a nap, and hated me instantly without getting past hello. Their service and phone manners are horrific. Some were barely audible. It was like I was talking to a comatose accident victim.
Today I heard back from my credit card comapny and all charges from Allianz have been refunded.