i (a very experienced travel) has just been robbed by holland america
View Single Post
November 14th, 2013, 01:07 PM
Join Date: Jun 2008
They record all calls don't they- I think they should listen to his original call and if he was really told by their employee that a name change would generate a "minimal" fee then they should correct it in his favor. IMO.
View Public Profile
Send a private message to Matelot
Find all posts by Matelot