There are a few errors in this post- you are comparing apples to oranges in some cases. I have actually flown longer on the helicopter trips going with the independents. The ship tours take a long time to load and check people in, usually in larger groups, sometimes give a drive by city tour. Transportation IS included with all flights from the dock. It also sounds like you are comparing this to the Caribbean- one word there is NO comparism. High business standards and you are still in the US.