I'm not familiar with the tour group. Who referred you to them? Jamaica is one of the few islands that I tell my readers to always go on a group tour. (Generally, I'm all for exploring ports on your own.) If in doubt of this tour guide, then book one through the cruise line because those tour operators want the cruise line's huge business and will make sure you are treated well. By the way, my daughter went to Dunn's River Falls twice (when she was 5 and 7) and loved it each time. Even your teens should think it's pretty cool!
Luisa Frey Gaynor
Family Cruise Editor