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Old October 4th, 2006, 05:12 PM
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Mike M Mike M is offline
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I would expect my travel agent to have an emergency number where they could be contacted for "Cruise related" problems, especially at check-in.

If you had booked your own air or hotel and things went wrong I wouldn't expect the agent to help you.

The travel agent earns their money when problems occur. Anyone can get you a few bucks off. It's when problems occur is when they earn their commission.

Take care,
Mike
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