We are 2 couples going on a Princess Cruise on Oct. 4th. We were looking at reserving private tours for Florence and Naples ports. But, we've read horror stories about not being met at the port. I have also read that sometimes the shore excursion vendor reviews are not written by a traveler like myself but someone connected to the shore excursion vendor. It's scarey - who do you trust. I know that the cruiseline would be a good responsible choice in case we run late getting back to the ship. Can a "true traveler" recommend a shore excursion vendor for Florence & Naples.