Ok guys, I'm another one of those first-timers! What a great feeling!
I won the auction on a cruise (7-day Destiny Mar.16) yesterday and they have confirmed me this afternoon. My problem is......I wondered if anyone else has used them for cruises???? Before I book my flights I want to know if I got scammed or not! I called Carnival and they can not give me info cuz it is considered a 'group booking'. They couldn't even tell me if my NAME at least showed up somewhere.......that alone would have made me feel more secure.
Also, how am I going to be handled versus those that purchased thru a TA or Carnival? For example, will I be able to call up Carnival and ask for upgrades like those who used a TA can? I have already paid for the cruise in full as per the cirucumstances of an auction.......what, if any, are my options in the upgrade department?
Also, will purchasing insurance be a different procedure for me too.ticketare non-refundable, non-changeable etc... so how could an insurance plan alleviate that if something were to occur????
depends on how much you payed for the trip cat 4a interior cabin on that ship is about $1150.00 with out insurance, insurance could run about $275 search around for best offer. not sure about upgrade sky auction does offer upgrade to exterior cabins, call carnival and ask.hope this helps good luck and have fun
Ask for a booking number, even a group should have one. If you have your cabin number, go into carnival web site. Go to gifts and act like your buying one. It will ask for your booking and cabin number. If you are booked it will let you know. Most all insurance is non-refundable so shop around. But do get it. As for upgrades, if your booked you will have to just leave that up to the upgrade fairy. They shouldn't treat you any differently. Good Luck, and Happy Cruisin!
Scammed at what exactly? Do you think you overpaid? As for upgrade, I hope that you purchased a cate that you are happy with. Upgrades don't aiways happen, they are lagnappe ( something extra and totally unexpected). I've never dealt with them because the rates I saw where either more than I could get or it was leaving from an area or time of year I could not do. I have heard some people get good rates. Frankly when I think about our 1st time we probably paid more but we did not know better. I think you will be just fine. I'd start looking for that air and try to get the best rates.
Golden Princess 12/04
Enchantment of the Seas 4/02
i paid about $475 for a 4a cate acutally using skyauction!! from reading the posts about this agency.....i must have been lucky!! so it sounds as if insurance goes by how much your ticket cost instead of how long your voyage actaully is???
i am worried that i have been scammed altogether.......meaning this auction site could be a total scam and the $957 that has already been deducted from my account (for the two of us) is in vain!!!!
i called carnival and asked if they could find our names in the computers and because skyauction has so far only given me a confirmation#, not a booking # (the two seem to be different) they said that because it is a group booking, that they can not tell me ANYTHING!! not even if my name is in the comp.!! what kind of craziness is this???
they told me to call the TA who booked the rooms............but the whole point in me calling carnival for verification is to verify that i have not been scammed!! calling skyauction would not be logical for this purpose as they can tell me anything they wish to if they are scamming me.
I bought a 11/17 cruise back the end of July. I have had only a couple questions since and all e-mail inquiries were responded to withion a day or 2. received docs 2 weeks before cruise after an e-mail notice that they were on the way. Our cruise is NCL and we called the "reassignment" desk 1st week in Oct. They contacted skyauction using our group booking number and we were able to purchase an upgrade from an inside bottom of the ship to an oceanview promanade deck for $100 pp. So far I am a real happy camper. Got my air on-line for under $200 pp Chicago to MIA. Got my hotels pre and post and car on priceline. Regarding insurance: try www.insuremytrip.com. They compare several agencies for you. Watch the pre-existing clauses. Buy soon as most are waived if insurance is purchased within 1 week of trip purchase. Since our parents are in their 80's just about anything could be considered pre-existing.
wow!! sounds like you've been treated quite fairly with skyauction.com I think my main concern was that it was all tooooooo good to be true. i ended up getting a $799 pp for $480 (incl. taxes and all of that) via auction (for a 4a cate, spring break sailing on the destiny) and it just seems my nature to now wait for the realism to set in!!! i truly appreciate your comment as it eased my worries of skyauction magically disappearing with my hard-earned cash!!!!
I've won timeshare rentals on skyauction a couple times -- never have had a problem at all. In fact, the agent in our office says I rented the timeshare for about half of the yearly maintenance fee (I got 7 days at the Welk Resort in Palm Springs for $211 -- $32 a day for a huge one bedroom condo!)
I think the secret with skyauction is knowing the going rates for the hotel, vacation or cruise. I have one booked for January through them, myself.
I was wondering the same thing...I just purchased a 3 day cruise through Sky Auction for Thanksgiving weekend aboard the Ecstasy. Since my cruise is in 3 weeks and yours isn't until March, I will let you know how everything went when my husband and I get back. It is my first cruise too!
I got the same confirmation email and emailed back asking when I would get documentation info and they reply the next day and said that they mail out the documention 1 to 2 weeks prior to sailing via Fed Ex.
Waters I think you did fine! Just stay on top of things meaning most especially inquiring when you will get your documents and follow up if you don't get them by then. When they do arrive make sure everything is complete. Also go ahead and fill out all the paperwork so you don't have to do this when you get to the port. Go to the Carnival website and read up on the required proof of citizenship so you have everything. Relax and you will have a great time. It will go much smoother than you can imagine. I think our 1st cruise was the best yet. Happy sailing!
Golden Princess 12/04
Enchantment of the Seas 4/02
Purchased last minute Internet Auction from Sky Auction last August. SkyAuction had our money/info 96 hours before departure, yet did not give to Celebrity until 24 hours before departure; then Celebrity rejected our names per US 72 hour advance notice law. No one told us. We arrived @ the dock @ noon; they wouldn’t let us on the ship. Discovered name change botched by SkyAuction, who had only 3 spaces left in a group booking that was source of our cabins, even though we had paid for 4. Spent 4 panicked hours on the dock being told we can’t board, frantically making calls to travel agent and Celebrity management. They finally let us on the ship at 4:30, as it was getting ready to depart.
We had disastrous results for the 10-day cruise we purchased on July 29th, 2002. You will see that we made extraordinary efforts to inform SkyAuction that we were not on the ship manifest for the cruise we purchased, only to be repeatedly ignored and told it would be no problem. This led to:
· The humbling experience to tell our 10 yr and 14 yr old boys who were waiting at the ship dock that we were not getting on the ship because we were not on the manifest.
· Watching them see everyone else board while they had to wait with the luggage, while we desperately tried to solve the problem.
· Being told by repeatedly Celebrity personnel that there is no way were are getting on the ship because the manifest has to be approved by the US Government 72 hours before the ship departs, and SkyAuction only submitted our names 24 hours before departure.
· Begin told by Celebrity personnel that SkyAuction had been notified over 24 hours before that there was no way we were getting on the ship. And that SkyAuction had ample time to notify us so that we wouldn’t fly all the way to Ft Lauderdale to discover a problem.
· Being told by Celebrity that “our” cabin(s) (we paid for 2 cabins) was actually one cabin left over from a group booking.
· Arguing with “Frank” at SkyAuction on a conference call with Celebrity supervisors.
· Hearing Frank try to blame Celebrity, even though, as you will see, we made repeated attempts to tell SkyAuction days in advance that we were not on the manifest.
· Hearing Frank promise shipboard credits as an attempt to assuage us from pressing complaints against his company.
· Being told minutes before the cruise departed that we get to board, then getting accosted by the ship security who didn’t believe we were passengers
· Effectively missing the first day on board and effectively using the cruise to recovering from the stress of doing business with SkyAuction instead of the vacation it should have been.
Word to the wise, if SkyAuction tells you the boarding documents will be ready at the dock, confirm it with the cruise line. If they can;t confirm it, don't buy airplane tickets.