We purchased a cruise/air package through our local travel agency. We are sailing 11/29/03 and have been paid in full for awhile now. We are happy with the deal we got, but saw recently that the package we bought is now going for $100 cheaper per person. I have read that you can sometimes call your travel agent, and they can call Carnvial about possibly getting you an onboard credit. Is it worth calling our TA? Like I said, we are happy with the deal we got, especially since I am not the type of person who could wait and try to get a better deal at the last minute. That would just stress me out. But if there was a chance we could get a credit, then we'd try. If it's not very likely, then we will just be very happy with what we've gotten. Any input would be appreciated.
Also, how close to your trip do you have to have travel insurance purchased? We haven't bought ours yet and I'm hoping it's not too late.
Contact your TA with all of the information: where you found the lower price for the exact sailing date and category of cabin. Make sure it is "apples to apples" that you are comparing and that actual cabin numbers are available. Give the TA as much information, example that you booked X months in advance and were promised the "best price". If that price difference is $100 per person, that is a nice amount for a Cabin Credit. Your tips, etc. would be paid in full. Good luck. We received over $700 cabin credit weeks after final payment. This was for a group, too who all got the same amount! Everyone was very happy.
You can purchase trip insurance anytime up to your final payment, however my TA advised me that by waiting to purchase the insurance, and a medical condition comes up before you purchase, then if something happens during your cruise related to the medical condition, that the insurance company will probably not cover it. Happy cruising!!!
Our category dropped by $50/person a week before we sailed. We called our TA who said that only Carnival could authorize on-board credit and if we really wanted it we should talk to them.
So we called Carnival who said we had to handle it through our TA. Now I would have given up at this point but my husband (who is very good at politely getting his way with people who claim there is nothing that can be done) explained what our TA told us and asked how we could get Carnival's authorization. After some hemming and hawing they told us they could call the TA and authorize on-board credit, but it wouldn't actually be credited until our TA confirmed that we wanted it. This was very silly but it was the only way to get what we wanted. So they called the TA and authorized it, and we had to call the TA and have them call Carnival to tell them we wanted it! So the TA did and we finally got it.
Long story short, if it's worth a few phone calls and a little bit of diplomacy and patience, go for it, and don't take no for an answer. If the price you see now is for exactly what you have purchased, you have a good shot at getting the on-board credit.
I have worked directly with Carnival for bookings. I also saw a $200 discount and had it applied to our final bill. This was for a new booking, but they gave it to me any way. As a past guest , i also received an upgrade. When the initial booking was made, I was unable to have a definate cabin assigned. With the last call I was assigned a cabin number. I feel that you can get more done through the cruise line than with a TA. That is, of course, only my opinion. Have a great cruise.