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Old August 15th, 2007, 05:41 PM
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Default Hurricane Season

Well after watching the Weather Channel this afternoon and watching the approach of not one but two storms towards the Texas coast, I have a few questions. I know they steer around weather systems and sometimes change ports of call, but I'm not sure about a couple of things. We're supposed to sail on the Ecstasy Sept. 8th. These weather systems will have passed through by that time but this is the heart of hurricane season and there is a strong possibility of others to follow.

1. I'm assuming that money for excursions will be refunded if we don't go to that port. (Ours were booked through Carnival and have already been paid for.)

2. If we go to the port but it's a different day, I assume we're still good to go?

3. I think I read in somebody else's post that their cruise was extended a day due to sailing around a hurricane. Is there a way to contact family and employers or will I have to pay for the use of internet service? My son could lose his job if he's a no call/no show for work. My employers are very understanding but his are not.

4. If the area we're going is severely damaged by the hurricane (I'm thinking of the Yucatan and possibly Cozumel) would they just substitute different ports? How would that impact shore excursions? Just apply money already paid to book new ones?

5. Under what conditions would they cancel the cruise? If they cancel, I assume we would receive a full refund?

6. How would we be notified of a cancellation? I think my cell number and/or my email address are in Carnival's system. Would they contact people individually or just put a notice on the website?

7. Is there a website that specifically addresses the weather as it affects cruises or would I just need to watch Carnival's site?


I know that's a lot of questions but I'm concerned and I'm hoping to hear the calming voices of experienced cruisers.
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Old August 15th, 2007, 05:51 PM
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Default Re: Hurricane Season

Quote:
Originally Posted by territrob
Well after watching the Weather Channel this afternoon and watching the approach of not one but two storms towards the Texas coast, I have a few questions. I know they steer around weather systems and sometimes change ports of call, but I'm not sure about a couple of things. We're supposed to sail on the Ecstasy Sept. 8th. These weather systems will have passed through by that time but this is the heart of hurricane season and there is a strong possibility of others to follow.

1. I'm assuming that money for excursions will be refunded if we don't go to that port. (Ours were booked through Carnival and have already been paid for.)

2. If we go to the port but it's a different day, I assume we're still good to go?

3. I think I read in somebody else's post that their cruise was extended a day due to sailing around a hurricane. Is there a way to contact family and employers or will I have to pay for the use of internet service? My son could lose his job if he's a no call/no show for work. My employers are very understanding but his are not.

4. If the area we're going is severely damaged by the hurricane (I'm thinking of the Yucatan and possibly Cozumel) would they just substitute different ports? How would that impact shore excursions? Just apply money already paid to book new ones?

5. Under what conditions would they cancel the cruise? If they cancel, I assume we would receive a full refund?

6. How would we be notified of a cancellation? I think my cell number and/or my email address are in Carnival's system. Would they contact people individually or just put a notice on the website?

7. Is there a website that specifically addresses the weather as it affects cruises or would I just need to watch Carnival's site?


I know that's a lot of questions but I'm concerned and I'm hoping to hear the calming voices of experienced cruisers.
Cruising during this time of year can be tricky. One has to roll with the punches and be prepared for any changes of itinerary.

If for some reason the port of call has to be changed then yes your excursions will be refunded. If there is damage to a particular island then yes the ship will skip and try to substitute another port of call. It all depends on damage to other areas. Carnival will update on their website any changes pertaining to a storm. It would take a lot for the cruise line to cancel a sailing. Unless the home port is affected then most cruises go. Best thing to do is not worry about it as you cannot control Mother Nature. Just roll with the punches.
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