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  #31 (permalink)  
Old March 26th, 2008, 04:40 PM
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Thanks Ali's Mom for posting more info about this incident including an update on the young lady. I really appreciate you taking the time to do that.

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  #32 (permalink)  
Old March 26th, 2008, 04:47 PM
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There's always 2 sides to every story, I like Ali's Mom version better. Glad to hear the crewmember is going to be OK.
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Old March 27th, 2008, 06:20 PM
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My SIL recently had a tubal pregnancy. They helicoptered (is that a word?) her from one hospital to another, even though it was only about 1 hr drive by car... she still nearly died (only 26.) Thank God she's okay now. I can't imagine the fear of it happening at sea. After spending a lot of time on these boards, I've seen it "takes all kinds." I sincerely hope those who are blasting Carnival for trying to save the lives involved will come to their senses, but I don't think they will. Some people just have bad hearts.
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Old March 27th, 2008, 08:05 PM
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The ship was never near Corpus Christi.
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Old March 27th, 2008, 11:27 PM
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Our ship had mechanical problems in October 2006 so we missed a port. We were reimbursed the cost of our missed excursion and whatever other related charge (I guess port tax). Petitions on board don't do anything. When you get home, remember your etiquette and write a letter and see what happens. Remember for every bad thing you say, you should mention something good too. You may have a surprise waiting for you on your next cruise.

By the way, no matter what the medical emergency is or who is having the medical emergency, employee or otherwise, the medical emergency will take priority. What if it was your life.

As for pregnant cruisers, our group found out the hard way, with an unexpected pregnancy in the group, that you are not allowed to cruise unless you are beyond your 24th week.
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Old March 28th, 2008, 11:31 AM
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Quote:
Originally Posted by cruisecouple
Our ship had mechanical problems in October 2006 so we missed a port. We were reimbursed the cost of our missed excursion and whatever other related charge (I guess port tax). Petitions on board don't do anything. When you get home, remember your etiquette and write a letter and see what happens. Remember for every bad thing you say, you should mention something good too. You may have a surprise waiting for you on your next cruise.

By the way, no matter what the medical emergency is or who is having the medical emergency, employee or otherwise, the medical emergency will take priority. What if it was your life.

As for pregnant cruisers, our group found out the hard way, with an unexpected pregnancy in the group, that you are not allowed to cruise unless you are beyond your 24th week.
I think you mean before your 24th week. Anyway medical emergencies do happen at sea just like land and it is never convenient but like they say life happens while you are making plans. The captain made the right decision.
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Old March 28th, 2008, 11:46 AM
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Wow!! David, have a little sympathy I wonder how you would have felt if it was you having a heartattack or something life threatning or you family member, and you did get to go to another Island, Thank God that person was able to get off the ship and God forbid not die. I think life is more important than a good time. And remember what goes around comes around.
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Old March 28th, 2008, 11:49 AM
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I agree wholeheartedly with everyone here. I just wanted to point out the OP hasn't responded to anyone. This was his one and only post. I hope he sees it differently now.
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Old March 30th, 2008, 08:46 PM
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Shame Shame Shame!!!!


I was actually on the Conquest and was appalled at the behavior I witnessed. My husband and I traveled from Australia for the cruise, whilst we were disappointed at not being able to visit Montego Bay, it was reassuring to know that Carnival would do everything its in power to ensure the life and safety of its crew & passengers was provided. We were disgusted with the scene created by the ' Lynch mob" and of the comments made, including those which eluded to a crew members life being less valuable than that of a passenger.

So we had an extra day at sea… we all got to enjoy having our beds made for us, breakfast, lunch and dinner. Oh and if I was thirsty, all I had to do was snap my fingers and a smiling face appeared with a drink. How lucky we are to be able to experience such luxury, when so many may never have the opportunity.

As a visitor to the USA, it was disappointing to see such behavior. In saying that stupidity does not discriminate. I also met many wonderful interesting people as well, passengers and crew alike who made my experience wonderful. So thank you Carnival.

The captain and his crew should be applauded for their actions, including the US Coast guard who carried the rescue in very difficult conditions.

Three cheers to the captain for escorting those off the ship…
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Old March 30th, 2008, 09:01 PM
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Quote:
Originally Posted by AussieGirl
Shame Shame Shame!!!!


I was actually on the Conquest and was appalled at the behavior I witnessed. My husband and I traveled from Australia for the cruise, whilst we were disappointed at not being able to visit Montego Bay, it was reassuring to know that Carnival would do everything its in power to ensure the life and safety of its crew & passengers was provided. We were disgusted with the scene created by the ' Lynch mob" and of the comments made, including those which eluded to a crew members life being less valuable than that of a passenger.

So we had an extra day at sea… we all got to enjoy having our beds made for us, breakfast, lunch and dinner. Oh and if I was thirsty, all I had to do was snap my fingers and a smiling face appeared with a drink. How lucky we are to be able to experience such luxury, when so many may never have the opportunity.

As a visitor to the USA, it was disappointing to see such behavior. In saying that stupidity does not discriminate. I also met many wonderful interesting people as well, passengers and crew alike who made my experience wonderful. So thank you Carnival.

The captain and his crew should be applauded for their actions, including the US Coast guard who carried the rescue in very difficult conditions.

Three cheers to the captain for escorting those off the ship…
Welcome to Cruise Mates!

Glad you enjoyed the Conquest, one of my favorites.
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  #41 (permalink)  
Old March 31st, 2008, 12:31 AM
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funny how the OP has disappeared. Wondering if he's not one of the "lynch mob" lawyers looking for some feedback on a potential lawsuit, makes me think that ambulance chasing should be changed to cruiseship chasing.

I doubt we'll hear from him again, and im not too sad about it either.
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  #42 (permalink)  
Old March 31st, 2008, 07:31 PM
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A lesson to be learned----READ YOUR CONTRACT WHEN YOU BUY A TICKET. The cruise line has every right to do this. I sailed on Carnival Legend in 2004 and our cruise essentially lost a day because the previous cruise had to make a detour because of a passenger who was ill.

I was happy that the passenger recovered. But I was very upset with Carnival for not having compensated us more than they did. But I did learn that this stuff happens all the time.

When you cruise, do it for the experience. The destination should be secondary. Because you can be diverted at any time. During hurricane season, you could think you are going to the Bahamas, and end up in Nova Scotia.

If Jamaica is where you really want to go, then get on a plane and fly there for a week. If you cruise, all bets are off.

PS----no hard feelings with Carnival. I've sailed with them again since the 2004 incident with the full understanding that this could happen again.
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Old April 1st, 2008, 04:36 PM
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BUTTON UP YOUR SHIRT!YOUR HEART'S FALLING OUT!! MISSING JAMAICA WAS PROBABLY A GOOD THING FOR YOU. I NEVER LIKED JAMAICA BECAUSE OF THE HUGE HASSLE OF THE ISLANDERS MOBBING YOU TRYING TO GET A PIECE OF THE AMERICAN DOLLAR. THEY JUST MOB AND OVERWHELM YOU. YOU MISSED ALL THAT FOR SOMEONE ELSES HEALTH. NOT A BAD TRADE.
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Old April 1st, 2008, 04:42 PM
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When you cruise, do it for the experience. The destination should be secondary. Because you can be diverted at any time. During hurricane season, you could think you are going to the Bahamas, and end up in Nova Scotia.


Amen Well said
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Old April 1st, 2008, 10:08 PM
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Quote:
Originally Posted by Joe323
When you cruise, do it for the experience. The destination should be secondary. Because you can be diverted at any time. During hurricane season, you could think you are going to the Bahamas, and end up in Nova Scotia.
Which usually ends up in the path of the Hurricane's aftermath.
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Old April 5th, 2008, 08:06 AM
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The Captain told us to call customer relations when we got home and they would do something for us. My wife called and they said they would get back to her in a week. She called a week and a half later and they said they would do nothing for us. This was the decision from the President and the Captain. We missed a port before because of high winds with Carnival and they gave each passenger $50. This Captain only gave us $25. We have been on 10 cruises, 6 with Carnival, never had a situation like this. Never seen or heard from the Captain the whole cruise. Only seen the Captain when he talked to the group of people, and basically told everyone to call customer relations. He said it was company policy, and he could do nothing. When my wife talked to customer relations, they told her it was up to the Captain on what he wanted to do. We are only upset because we wasn't very well informed on what was going on. We were not even told that the ship turned around and headed back to Corpus Christi. The Captain could of did a much better job on keeping us informed, and we would of been happy. Also, he could of given each passenger at least $50. Carnival could at least give us a discount on our next cruise. We are a family of four, and we always get two rooms. It is very expensive for us, because we have to cruise during the peek times, when our children are out of school. We paid $3800.00 for two inside rooms, not cheap. I really thought Carnival would do something for us. Why did the Captain tell us to call customer relations, and they would do something for us?
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Old April 5th, 2008, 02:53 PM
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johnsshutts,
How or why is the Captain responsible? You stated he said it was because of high winds and gave each passenger $50. The Captain has no control over the weather but he does over your welfare. You got back your port charges because you missed a port. You didn't miss a meal, any entertainment and he kept all the passengers safe. We have been at a tendered port when the tide came it very rough unexpectedly and it was very dangerous and scary getting back on the ship. One lady did fall in while transferring off the tender onto the ship. Three crew members immediately jumped in and saved her. I applaud any and all Captains who keep us safe!
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  #48 (permalink)  
Old April 5th, 2008, 03:46 PM
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The Captain should of kept us better informed. Their were alot if rumors going around, nobody really knew what happened, when the lady (which I was told was our waitress, thank God she is ok), was rushed to the hospital. Also, like I said, we never heard or seen the Captain the whole cruise, except at the meeting. I have been on 10 cruises, the Captains kept us informed daily, and you would see them walking around on their ship and talking to passengers. I think this Captain could of done a much better job. We didn't know we had a Captain, until we seen him at the meeting. Then he told around 200 of us to call customer relations when we arrived home, and they did nothing for us. Was the Captain passing the buck, when he had the power to do something?
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Old April 7th, 2008, 02:33 PM
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You are all way off base! I was also on the cruise and guy was not a lawyer. He was totally compassionate about the emergency situation. The complaint was not about the emergency. We all understand if there is an emergency and it takes top priority. My freinds and I were actually involved in the petition and we were a group of Firemen,police officers,teachers and paramedics. So we do understand the idea of emergency. The problem is the cruise line made extra money off of us because we were on the boat instead of the island. They made money off of the liquor gambling and shops etc. I am a business owner and I understand emergency but I also understand taking care of my customer. We all spent money to go on the vacation in expects of what we paid for and true the situation arose and we needed to handle it accordingly but the cruise line (in my humble opinion) should understand that we all sufferd from the situatiuon and could at least share the loss. They didnt loose anything,they actually gained in the situation. They didnt have to even do much but they could have at least acted like they cared. I was very dissapointed in the cruise. Maybe I expected too much but the crew as a whole was not very freindly. Our main dining room guys were great but other than that it was not good but they all still split that large gratuity that was added to my bill. I am from the school that if you do well you get paid well but they all get paid well rather they do good or not. I also purchased a coke card for $48.00 and then when I tried to get room service they said the card was only good in the dining room and bars. Thats seems a little crapy beings I paid $48.00 for a coke card on the ship. The lines for the buffets were really long everytime we went to them and they seemed to be closed alot during the day so you had to go get in the burger or pizza line. Another thing that was aggravating is that most of the emplyees on the ship were foriegn and thats fine but I could not understand them as well as them me alot of the times. There was definantly a comunication problem and last but not least on the day to get off the ship they call your #'s and you think man this is working well. I will be off here in a minute and then when you get downstairs then there is a line an mile long. I was standing by an older couple and had to help with their luggage and let them sit on the ground because they had to stand so long. They were very disapointed. Again, I am a business owner and there are alot of things that are out of our control but as the owner I always do the extra for my customer because they are the one that spent their hard earned money and I am the one excepting it. Thanks,
Gerald Vess
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Old April 7th, 2008, 03:05 PM
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Just one of many reasons to read the cruise contract ALL passengers agree to:

"(c) The Vessel shall be entitled to leave and enter ports with or without pilots or tugs, to tow and assist other vessels in any circumstances, to return to or enter any port at the Master’s discretion and for any purpose and to deviate in any direction or for any purpose from the direct or usual course, and to omit or change any or all port calls, arrival or departure times, with or without notice, for any reason whatsoever, including but not limited to safety, security, adverse weather, strikes, tides, hostilities, emergency debarkations of Guests or crew, or late air, sea, car or motor coach departures or arrivals, all such deviations being considered as forming part of and included in the proposed voyage. Carnival shall have no liability for any compensation or other damages in such circumstances."

Also that a passenger can be booted:

5(b) Carnival and the Master each reserves the right to refuse passage, disembark or confine to a stateroom any Guest whose physical or mental condition, or behavior would be considered in the sole opinion of the Captain and/or the ship's physician to constitute a risk to the Guest's own well-being or that of any other Guest or crew member.
...
Carnival and the Master reserve the right to disembark any guest whose behavior affects the comfort, enjoyment, safety or well being of other guests or of any crew.


----

(a) Guest agrees during the course of the voyage to follow the directions of the ship’s Master, or his authorized officer. Guest further agrees not to solicit anyone on the vessel for any commercial or professional purposes. Guest agrees that any violation of this Clause may subject guest to disembarkation.

-----
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Old April 7th, 2008, 03:18 PM
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I am with Kuki and ali's mom 100% on this one. It never ceases to amaze me how selfish and "I'm the center of the universe" some people are in their thinking!! This woman's health was vastly more important than missing a port.

I just saw the "gentleman" who was booted off the ship along with his three sons interviewed on CNN. He clearly has no regard for anyone but himself.

Here is something that newbies to cruising need to understand: Ports are sometimes missed due to a variety of legitimate reasons -- medical, mechanical and weather. When there is a legitimate reason, the cruise line owes you nothing. As Kuki suggests, read your contract.

We once missed Fiji, an exotic port, which everyone eagerly anticipated, due to a typhoon. There was a woman from NY aboard who complained vociferously and constantly until about a dozen passengers told her to use her head for something other than a hatrack and shut up. We were in for some very heavy seas the way it was. Our lives would all have been in danger had the captain not skirted the storm, which devastated parts of Fiji. Yet This woman could not see beyond the end of her nose.

Thus I suppose it will always be. Thank heavens most folks have compassion and good common sense!
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  #52 (permalink)  
Old April 7th, 2008, 04:42 PM
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Quote:
Originally Posted by aarmcotr
Maybe I expected too much but the crew as a whole was not very freindly. The lines for the buffets were really long everytime we went to them and they seemed to be closed alot during the day so you had to go get in the burger or pizza line. Another thing that was aggravating is that most of the emplyees on the ship were foriegn and thats fine but I could not understand them as well as them me alot of the times. There was definantly a comunication problem and last but not least on the day to get off the ship they call your #'s and you think man this is working well. I will be off here in a minute and then when you get downstairs then there is a line an mile long.
Maybe you did expect too much.

I've been on ships where I thought the crew was not as friendly as before. Oh well, the cruise goes on, gotta adjust MY attitude.

Buffet lines...timing is everything. If you wait til 9:30 for breakfast or noon for lunch you'll be in a line. You can go to the dining room.

Communication problems? Yeah sometimes. Enough to negatively affect your cruise experience? It will be if you let on to them that you don't think their English is up to snuff. They already know that. Cut 'em some slack, 'cause when you visit Romania you'll want them to cut you some slack, you know?

Debarkation, think about it. 2500-3000 people toting luggage, boxes, wheelchairs, kids, talking, tired, hungover, trying to see if their cell phone works, etc. Unless you were first to board, you probably didn't sail right on to the ship either.
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  #53 (permalink)  
Old April 7th, 2008, 05:00 PM
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This " communication " thing reminds me of something I witnessed several years ago. The local language was French--- I overheard this lady very loudly proclaim " Damn-- doesn't anyone here speak English--- to which a local gentleman replied--" Madam, do you speak French " --to which she replied-- " Hell no I don't speak French ".
Never occurred to her that there might be a language other than English.

I realize that sometimes there are crewmembers that may not be as proficient in English as I may be but I understand too that I'm not proficient in Spanish, French, etc. I have never had a real communication problem on any ship with anyone. It's interesting to talk to different people. Sometimes we need to listen instead of just hear.
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Old April 7th, 2008, 10:21 PM
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Sounds like most of you would take anything given to you. Sounds like they could rip you off to tears and just because your on vacation it is fine. Obviously opinions vary but when I am the customer I just expect decent treatment just as I give my customers. I am in the Transmission repair business and if I tell a customer a price for repair and a date when it will be ready then thats what I provide. If I gave them something different and it was a few days late I would feel aweful and try to accomadate them. Sometimes in my business things dont go as planned but when they dont I either give a discount or at least show some kind of concern. Obviously ,I want my customers to be satisfied and others dont care. At the meeting on the ship there were a few hundred people that were standing up for there rights. I am sorry if most of you dont mind getting taken advantage of but I dont appreciate it. Remember ,they made extra money because we missed the port. How could that be taken as they got the raw end of the deal.
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Old April 7th, 2008, 11:16 PM
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At the meeting on the ship there were a few hundred people that were standing up for there rights.


Were their rights to a stop in Jamaica worth the death of a crew member?

This wasn't simply a decision based on some genius aprils fools joke that the Captain dreamed up. A person's life was in danger.

If a few hundred people valued their day in Jamaica more than a human life I sure wouldn't care to be around those people.

It had nothing to do with being taken advantage of!

If a person had an accident, and was dying in front of your shop, would you ignore them and keep working on the vehicle you promised to have
finished by the end of the day?
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  #56 (permalink)  
Old April 7th, 2008, 11:30 PM
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I was on the Conquest that missed the Jamacain port. I really can not believe that anyone could get so upset about having to miss a port due to an emergency illness. The entire crew were great. I had heard that the female crew member was pregnant, but had had an anerisim( sp?) which had burst. She was in very critical condition. The next day we were all told that she was in stable condition. I didn't personally see the demonstration, although I later heard about it. I did see the passenger that insitgated the petition and he totally had an anger problem. I have been on several cruises and this was not the first time that there was an medical emergency on board. Thank God that the crew and the captain all know how to handle that kind of situation.
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Old April 8th, 2008, 01:06 AM
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KuKi,

Are as dumb as you look? Can you not read? The emergency was first and foremost! I will say again. The emergency is first and foremost!!!!!!!!!! I feel for there family. I have had losts of illnesses in my family and I totally understand that the captain made the best decision! After all that is said and done then Carnival,the one making the money should try to satisfy there customers. Would you go to the grocery store and pay for steakl and say no thanks I will take lunch meat instead? WOuld you pay for a new motor and when you came to pick it up I said sorry there was a medical emergency ,I had to put in a used motor for the same price? No! Thats not right. Just because they are a big company they are taking advantage of us just as the gas companies are. There profits keep going up and were the ones helping it. I am all for profits but paying for something and not getting it is not the right thing to do ,I dont care what the contract says. Carnival is laughing all the way to the bank with you peoples money and your smiling saying ...I will give you all my money and you give me whatever you want ..I will be happy if we just sit here at the dock and never leave... Man, I wished some of you were my customers... I could make a killing just like Carnival is!
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Old April 8th, 2008, 02:11 AM
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Quote:
Are as dumb as you look? Can you not read?
Nice.. and good sound arguements If you want do discuss the issue here, you should discuss it with reason, and no personal attacks. Personal attacks are not allowed on the web site, for one (and you should control that if you want to carry on posting here)... and secondly normally just show a lack of thought into the actual topic of dissention.

Sounds like the same arguement the fellow that got put off in port used. No where in your post did you mention ANY sympathy or empathy to the person involved in the medical emergency. You only spoke of your rights... so I can read

As far as not caring what the contract says... that's not a very wise way to do business, whether for your business, or for your vacation.

Are you suggesting that if anyone on a Carnival ship, including you or your family, becomes ill and finds themselves in a similar medical emergency that requires a similar change itinerary, that Carnival should just give everyone else onboard a full refund?

Or perhaps they should bill the person or family involved?

What you and the others missed on this cruise was a few hours in Jamaica. A pretty fair exchange, at least in my view, for saving a person's life.

You premise that Carnival made more money because of it doesn't work either, as they would have lost all the revenue from the hundreds of overpriced shore excursions they sell. They would have made back some from the extra purchases onboard, and lost some too with the costs of the food those onboard consumed in the extra time.

Fact is if they made so much more money on days at sea, they'd structure their itineraries for less port days.

It's not all about money all the time. I think some compassion for a person in a dire medical emergency is a worthwile human trait. And from everything I've read or seen about this incident the VAST majority of passengers onboard took the situation in stride, were happy to hear the crew member was alright, and enjoyed the day at sea, and the remainder of the cruise.

And yes... I've been onboard cruises a number of times where we were similarily affected with itinerary changes. And yes... I admit to being foolish enough to simply be thankful the people survived, and not be furious that they had spoiled a day of my vacation. Fooish? Fine, if that's what you want to call it.
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Old April 8th, 2008, 03:49 AM
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Old April 8th, 2008, 09:06 AM
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I opologize for the rude comment I made but I was a little agravated which is no excuse. I still just dont understand why you can pay hard earned money for a trip and its just fine if you dont get what you paid for (just because they put in words(contract)It sounds like all you long time posters are just better at not getting what you paid for. Your professionals!Why in the world would they tell you which ports they are going to if it doesnt matter if they go or not? No since in argueing with a tree,I wont be going on any more cruises and hope all of you enjoy getting taken advantage of on your next one And I want to end by saying that once again the Girl and her pregnancy was the most important thing and hope all is well.
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