The March 27th sailing of the Infinity has been cancelled due to beaing wear in the propultion system.
This problem has been an ongoing problem(with this class of ship) before the ship ever left the yard and the problem is still not solved.
The ship will have to be drydocked and will return to service April 6th.
Having had this problem occur twice on different Infinity sailings that I have been booked, I don't sail her anymore.
Best wished to those of you that have to change your cruise..
The Sept 10 sailing of Summit was cancelled last year and the Sept 17 sailing was 3 days late because it took 10 days to sail Summit down from Vancouver to San Francisco , fix the bearing problem and get the ship back to Vancouver. It seems Celebrity actually prepositions the repair parts in the nearest ports that can handle the repair and they have done it so many times they can effect the repair in 6 days.
The good part about it is that the crew spent 10 days, polishing, painting, varnishing, washing, shampooing and otherwise "spiffing up" everything on the ship. I have now learned to check the last time one of these ships had a problem and book immediately thereafter.
It takes a year or so for the problem to reoccur and the ship is in great shape right afterwards.
Over the years the Millenium Class ships have all had a problem and now similar problems are apparently hitting Carnivals shipps that use a pod system.
PapaBill You're correct about it takes a year for the problem to reoccur. We were on Infinity's South American cruise Buenos Aires to Santiago. Feb. 29-March 14, last year. Missed the Falkland Island stop because of the propulsion problem. The Infinity picked up its Santiago passengers bound for Florida, but don't think they made all the ports. Then went into dry dock in Florida. (They made an announcement the second day out that there was a propulsion problem-have a feeling they knew before that, because we were late leaving Buenos Aires. Probably just wanted to limp back to the US to get to dry dock, with paying passengers.) Compensation for missing the Falklands: $25 shipboard credit and a couple of free drinks. But look on the bright side, now we have a reason to sail South America again so we can visit the Falklands!
MIAMI, March 23 /PRNewswire-FirstCall/ -- Celebrity Cruises is canceling one cruise on Infinity to replace the starboard thrust bearing in the ship's propulsion system. The ship must enter drydock to replace the bearing, which will result in the cancellation of its March 27 sailing. The ship is expected to return to its scheduled sailings on April 6.
The cancelled sailing, scheduled to depart this Sunday, is a 10-night cruise from Ensenada to Honolulu. Infinity is currently sailing a 14-night trans-Canal cruise that will end in San Diego, Sunday, as scheduled.
Guests booked on the cancelled sailing will receive a full refund and free Celebrity cruise of 10 nights or less, departing on or before March 27, 2006, excluding holiday and Celebrity Xpedition sailings. Travel agents will receive full commissions for the cancelled sailing, plus a $50 rebooking fee per stateroom when their clients reschedule their cruise.
"I apologize to our guests who are affected by this cancellation," said Dan Hanrahan, president of Celebrity Cruises. "Although the ship continues to operate safely, this is a matter that must be addressed now. An unscheduled drydock can never happen at a good time and I am sorry about the disruption to our guests' vacations. We will do everything we can to assist them."
Celebrity has established a special Help Desk to assist guests and travel agents with rebooking, air transportation and other issues. That toll-free number is 1-888-837-5676.
I am glad to see they are being so generous. they were a few years ago when they had similar problems; just 10 days out you would expect them to give as much as they can. Are they making any adjustments for booked, non refundable air? NMnita