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-   -   my parents were booked on this cruise in two weeks :-C (http://www.cruisemates.com/forum/costa/387067-my-parents-were-booked-cruise-two-weeks-c.html)

cristina13 January 15th, 2012 12:04 AM

my parents were booked on this cruise in two weeks :-C
 
Ok, I apologize if i am posting this in the wrong place.. Parents scheduled to be on THIS VERY SHIP in two weeks! Cruise paid, flights from california paid. Anyone know what to do. I ve heard another ship might take its place, but not sure.
Thx for reading..

Mike M January 15th, 2012 03:10 AM

Quote:

Originally Posted by cristina13 (Post 1409866)
Ok, I apologize if i am posting this in the wrong place.. Parents scheduled to be on THIS VERY SHIP in two weeks! Cruise paid, flights from California paid. Anyone know what to do. I ve heard another ship might take its place, but not sure.
Thx for reading..

I am quite sure that Costa will refund all fares for those booked on future Concordia sailings. If they have insurance that will cover their airfare but I would also demand reimbursement for airfare from Costa. They don't "have" to pay the airfare but it's worth a shot. They do have to refund the cruise fare.

I'm sorry that your parents won't be able to cruise on this ship but perhaps they'll be able to take another cruise.

Take care,
Mike

Donna January 15th, 2012 06:29 AM

It may be tough to get a replacement ship in such short notice. I hope you parents took out travel insurance?? Keep us posted...

johnthed0g January 15th, 2012 06:47 AM

Hi & Welcome, if you booed via a TA ask them, they should deal with it (benefit of using a TA), if you booked through Costa ask them but give them a bit of time I expect they are "busy"

Lakers Fan January 15th, 2012 08:49 AM

Replacement ship
 
Quote:

Originally Posted by Donna (Post 1409884)
It may be tough to get a replacement ship in such short notice. I hope you parents took out travel insurance?? Keep us posted...


In 1973 my wife and I were booked on a cruise ship .On the way back to NYC the ship either hit something or sustained major damage ,I don't recall exactly .This was a few days before we were to board . My TA got us a booking on the Cunard line .

Trip January 15th, 2012 09:07 AM

Cristina, your parents travel agency will, certainly be able to help them decide to, cancel or possibly be placed on another ship. As Mike mentioned, be firm about requesting your airfare be refunded as well, even if they did not have travel insurance.

I am glad to hear your parents want to move forward cruising, and, wish them a wonderful holiday, sooner, or later.


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