Working for Steiner-A definate NO! Not even as the Medi-Spa
took a job aboard a cruise ship. Once onboard you are at the mercy of the company. They do not adhere to working hours. There are constant threats of being fired if you dare complain.The spa managers are power hungry bitter women who use that power to control and manipulate staff.One manager (Erica McEvitt) treated the spa as her own brothel-hooking up girls with the officers.She obviously got something in return ?Money
If girls refused life onboard would become hell for them.This woman had power because of her connections with people onboard.
Steiner does not care about anyhing as long as they get money. They throw people off at the gangway with no money or travel arrangements.There is no notice period.YOu can be told one morning that you are fired and you need to get of fthe ship that day. They dont give you your pay and theres nothing you can do. The services are a sham.. Cooking oil is used for massage and people are expected to pau $150 for it.
On 2 of the ships I worked on the galvanic machines(for facials) were broken bus still used on the clients...and the staff had to pretend that they were working. Steiner is the company with probably the worst work ethic in the world. There are not much more than a gang of thugs with a company that is listed on the stock exchange! And when you work for them you are at their mercy....remember that before signing the contract(which is totally illegal- and they only get away with it because they trade at sea)
If you dont mind sharing....which ships did you work for...i heard your experience pretty much depends on your ship and the managers.
Also if anyone is interested in some additional perspectives here is a forum all about getting a job as a massage therapist on a cruise ship. there is a lot of commentary about the Steiner experience there.
took a job aboard a cruise ship. Once onboard you are at the mercy of the company. They do not adhere to working hours. There are constant threats of being fired if you dare complain.The spa managers are power hungry bitter women who use that power to control and manipulate staff.One manager (Erica McEvitt) treated the spa as her own brothel-hooking up girls with the officers.She obviously got something in return ?Money
If girls refused life onboard would become hell for them.This woman had power because of her connections with people onboard.
Steiner does not care about anyhing as long as they get money. They throw people off at the gangway with no money or travel arrangements.There is no notice period.YOu can be told one morning that you are fired and you need to get of fthe ship that day. They dont give you your pay and theres nothing you can do. The services are a sham.. Cooking oil is used for massage and people are expected to pau $150 for it.
On 2 of the ships I worked on the galvanic machines(for facials) were broken bus still used on the clients...and the staff had to pretend that they were working. Steiner is the company with probably the worst work ethic in the world. There are not much more than a gang of thugs with a company that is listed on the stock exchange! And when you work for them you are at their mercy....remember that before signing the contract(which is totally illegal- and they only get away with it because they trade at sea)
Yes,thats right.I was in Steiner training academy in London and i left them.These people are not professional and not experienced.They hire some girls who have not experience and teach them a few days how to do massage.I was shoked. They insist a heavy make up ,so i told them that I am not a prostitute,but a professional massage therapist. Their products are terrible ,contain preservatives and chemicals ,but steiner pretend to sell natural products. They dont have professional ethic and treat people like a dogs. So,I decided to leave this terrible company.
I have never worked FOR Steiner, but have had the misfortune to have to work WITH them on 23 different ships and 11 different cruise lines over the past 3 decades.
The attitudes and opinions expressed above pretty much tell the story. I cannot believe that this company gets away with what they do - to their employees and the cruising public.
Dishonest and unethical would be far too polite descriptions for Steiner. I really feel bad for their employees on my ships.
Unfortunately, every time a new Spa company comes along to compete with them, Steiner purchases the company and integrates all the new employees into their nightmare.
This is a sad, and, frightening situation,which no one knew about! Is it because they staff does not work for the cruiseline, but for Steiner, that they don't step in and try and help? Is this just the tip of the iceberg?
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This is a sad, and, frightening situation,which no one knew about! Is it because they staff does not work for the cruiseline, but for Steiner, that they don't step in and try and help? Is this just the tip of the iceberg?
Steiner, as a concession, has nearly complete control over their employees. The cruise line gets involved only if an employee violates cruise line regulations or the law.
Typically Steiner withholds several months salary from each employee, threatening to keep it if the employee complains or steps out of line.
I have known many hundreds of ex-Steiner employees. ALL of them are disgruntled.
Steiner, as a concession, has nearly complete control over their employees. The cruise line gets involved only if an employee violates cruise line regulations or the law.
Typically Steiner withholds several months salary from each employee, threatening to keep it if the employee complains or steps out of line.
I have known many hundreds of ex-Steiner employees. ALL of them are disgruntled.
Its been awhile but once again its time for the DUMB QUESTION OF THE DAY!Are you ready here we go, Who is Stener? Is it a company a person or what. and what do they have to do with cruise lines?
Steiner is a very large Spa company, based in the UK, that operates the Spa/Salon/Gymnasium Concession on about 90% of all the cruise ships in the world.
I have never worked FOR Steiner, but have had the misfortune to have to work WITH them on 23 different ships and 11 different cruise lines over the past 3 decades.
The attitudes and opinions expressed above pretty much tell the story. I cannot believe that this company gets away with what they do - to their employees and the cruising public.
Dishonest and unethical would be far too polite descriptions for Steiner. I really feel bad for their employees on my ships.
Unfortunately, every time a new Spa company comes along to compete with them, Steiner purchases the company and integrates all the new employees into their nightmare.
The problem is not Steiner...the problem are the cruise lines...because they get let's say 1 hour massage for 150 $...they get 85% from it 8.5 % is for you and the rest is for Steiner...
Steiner basicly only makes money with their crap products...that is the only thing they care about...
I worked as an massage therapist and i got a warning once for intimidate an client with the question "how is the cruise with your boyfriend?"
But when clients come back and complain about the product selling or they bring back the products they just bought...you will not get a warning whatsoever....and the cruiselines let them do.
i had an friend who also worked for Steiner and he was great in selling...one day i asked him why he is so successful...he told that after the massage he takes the products he wants to sell in front of the client and gives him orders like you have to take this product twice a week or this 3 times a week...the clients mostly just let him do...at the end my friend always asks the client do you think you can do that for me..
He then packs the products in a bag and adds it to the bill...but the client still dont know how much they cost..the client sees it when he signs the bill and then leaves the Spa...
65% of clients come back the same or the next day and return the products...but 35% keep them because of beeing ashamed!
Steiner trains you to do exact like my friend did...after one contract i quit witrh them because i wanna provide a first class service without the pressure to sell products...it is lying into the faces of every client..
But once again the cruiselines know everything and never stepped in...
I love america but the companys that america brought into the world are the worst of the worst...in human rights!!
Steiner just bought out our spas and I just want to say that within a year our salary was cut TWICE!!! This company raised the price of our services to then turn around and cut our pay!! Not to mention, they added longer work weeks and business hours in addition to more techs now our books are practically empty. We are commission based employees only so we basically work for free!!! They capped our commission and we only get a raise every 3 years!!! YOU ARE UP FOR A RAISE ONLY IF YOU FALL UNDER A CERTAIN TIER!!! THE COMMISSION HAS BEEN BROUGHT DOWN TO 26% from 30% in one year!!! THEY HAVE ALSO REQUIRED US TO PAY MORE ON OUR HEALTHCARE! This company is pure evil, their response is if you don't like it leave. When they cut our pay the first time an employee asks if execs pay were cut as well and she was reamed by human resources and the regional manager for mentioning it. I hope steiner execs burns in hell. Keep treating your employees like crap and eventually this will be posted in the los angeles and new york times. I want the world to know about your demeaning employee treatment and fear tactics you treat us like second class disposable citizens.
@ paul. Steiner just bought out our spas and I just want to say that within a year our salary was cut TWICE!!! This company raised the price of our services to then turn around and cut our pay!! Not to mention, they added longer work weeks and business hours in addition to more techs now our books are practically empty. We are commission based employees only so we basically work for free!!! They capped our commission and we only get a raise every 3 years!!! YOU ARE UP FOR A RAISE ONLY IF YOU FALL UNDER A CERTAIN TIER!!! THE COMMISSION HAS BEEN BROUGHT DOWN TO 26% from 30% in one year!!! THEY HAVE ALSO REQUIRED US TO PAY MORE ON OUR HEALTHCARE! This company is pure evil, their response is if you don't like it leave. When they cut our pay the first time an employee asks if execs pay were cut as well and she was reamed by human resources and the regional manager for mentioning it. I hope steiner execs burns in hell. They are demeaning and use fear tactics to manage staff...they treat employees like second class disposable citizens.
Hello , everybody , I just finished my first and last contract with Steiner , and I want to say to everybody who is looking for information - don't do this mistake . If you want to make money - this is not the way ,first you go to the academy ,you pay your flight , then you pay your transport from YMCA to the academy ,your medical , visa , special shoes ,uniforms ,hair accessories ,maritime fee and then you learn some stupid massage sequences that doesnt make a difference for nothing,in the end of the story you are in with more than 2000 euro ,I am luckily from Europe,but there were people from New Zealand with more expensive flights. And then you can not choose your ships , you can get the most miserable Costa , or Ibero , and there is nothing you can do . Then you go to your ship and you see that there are no guests for massage , but there are 5,6 or 7 massage therapists hired" by Steiner ,but as we have no salary , Steiner doesnot care , they have massage beds so they want to have also massage therapists . WE get commission 7,25 % and tips from the cruise line - 10 %(after taxes -8%) for Ibero and Costa -the most miserable , other cruise lines give more with the same price of the massage , which is strange .You cant change your company on the second contract ,only on the third ,but no thanks , working hours are not very well fixed , the contract says about it but I thought that this is in case we are busy , but no ,even if you are not busy ,you do inventory until late and you cant take back your hours in the next day although there is nobody for massage , you need to find the guest and push them for a massage of 99 euro mimimum in case that they paid for all the cruise 400 euro , because Costa cruises start from this price . The prices on all the ships are the same for massage doesnt matter the destination . We really have no rights ,, the company doesnt have obligations , we have maaaaaaany obligations , you cannot imagine , I chose this company because I know it for many years and I needed a secure company , but Steiner is a nightmare , they dont care about the staff , my first week I got 38 euro from the cruise line , the Steiner commission you get after 6 weeks , but actually you pay to them , because about 3 massages per week you do without commission ,and I was lucky with good managers , although the company is pressing them and they cant change much.So After 9 months I worked a lot ( if not massages - also promotions and reception duties), I saw nice places that I wanted to see , and came home with very little money , pain in the back , pain in the shoulder , very nervous and stressed and I want to find revenge at least writing here . DONT WORK FOR STEINER AND FOR COSTA Crociere !!!!
Im very sorry to hear what happened to you! I have a date in May to start learning at Acadamy in London, but Im not so sure any more!! What happens if you want to finish your conctract sooner?
Hello! I'm so glad that I looked up Steiner even more! It was one of my main choices. I really want to work on a cruise ship as a massage therapist but def. not for them any more. What cruise lines do you recommend. I will be asking a lot of people who commented about steiner the same thing. This is my second year in college for massage therapy and i have this year, and about 1 semester left. any advice?
Yes,thats right.I was in Steiner training academy in London and i left them.These people are not professional and not experienced.They hire some girls who have not experience and teach them a few days how to do massage.I was shoked. They insist a heavy make up ,so i told them that I am not a prostitute,but a professional massage therapist. Their products are terrible ,contain preservatives and chemicals ,but steiner pretend to sell natural products. They dont have professional ethic and treat people like a dogs. So,I decided to leave this terrible company.
Hello! I'm so glad that I looked up Steiner even more! It was one of my main choices. I really want to work on a cruise ship as a massage therapist but def. not for them any more. What cruise lines do you recommend. I will be asking a lot of people who commented about steiner the same thing. This is my second year in college for massage therapy and i have this year, and about 1 semester left. any advice?
Working for Steiner-A definate NO! Not even as the Medi-Spa
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