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  #1 (permalink)  
Old April 27th, 2007, 10:28 AM
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Default Mouse Balls

I don't know how they wrote this with a straight face.
This was a real memo sent out by IBM to its employees in all
seriousness. It went to all field engineers about a computer
peripheral problem. The author of this memo was quite genuine.
The engineers rolled on the floor! Especially note the last
couple of sentences.

'If a mouse fails to operate or should it perform erratically,
it may need a ball replacement. Mouse balls are now
available as FRU (Field Replacement Units). Because of the
delicate nature of this procedure, a replacement of mouse balls
should only be attempted by properly trained personnel. Before
proceeding, determine the type of mouse balls by examining the
underside of the mouse. Domestic balls will be larger and harder
than foreign balls. Ball removal procedures differ depending upon
the manufacturer of the mouse. Foreign balls can be replaced
using the pop off method. Domestic balls are replaced by using
the twist off method.

Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge.

Upon completion of ball replacement, the mouse may be used
immediately. It is recommended that each person have a pair of
spare balls for maintaining optimum customer satisfaction. Any
customer missing his balls should contact the local personnel in
charge of removing and replacing these necessary items.

Please keep in mind that a customer without properly working
balls is an unhappy customer.
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Old April 27th, 2007, 11:16 AM
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i think my mouse needs a new ball. but just one!!!
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Old April 28th, 2007, 12:00 AM
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Cute!!!!!!!
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Old May 5th, 2007, 01:01 AM
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OMG!!
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Pick your company wisely! Hang around people who are going to help you become all God created you to be.
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Old July 12th, 2009, 08:44 PM
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TM
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Old July 13th, 2009, 08:06 AM
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As a computer engineer, who used to work for IBM, I got that memo, and yes, we did think it was quite funny. Not the kind of thing we normally got from the company.....

Ken
"SKY"
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Old July 13th, 2009, 01:54 PM
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sky, your one of the lucky one...u use to work there ...I still do! and I do remember that memo
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Old July 13th, 2009, 02:23 PM
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I'm glad to hear the memo was real. A lot of times the internet information isn't real. The memo cracks me up whenever I read it.
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Old July 13th, 2009, 02:44 PM
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