I went on the Paradise on the 19th of May and I thought the babysitting was terrible. I took my 21 month old up to day care for the first time and she lasted about an hour until I got paged. So the next day I took her up to the playroom and played with her so she would get use to it. Well when we took her that evening they got mad at her because she wanted to play and they wanted them to go to sleep well during that time I went to get the diaper bag because we forgot it in the room. As we got back my husband over heard the girl saying "If she doesn't stop crying she is going to piss me off." Well I did hear this and he didn't tell me so i couldn't say anything. Well We tried the last night but I asked if she was going to be able to play and they said yes. Well the girl told one of the other girls that they had to open up the jungle gym just for her once again I wasn't there my husband heard, but I guess he didn't want me to say anything so he didn't tell me until later. Oh and when we first got there the girl gave her an ugly look and said "Is Amy going to behave this time." This is out raggious for $6.00 an hour I would think I would get better service. This really upset me and I couldn't be this after all the money I paid for her to be there.
I have no idea who I should have talked to about it, but some of the other people on the ship told me to be sure to write it in the comment card so I did. I'm not sure if it'll get read, but if it does I hope they do something about it.
I'm sorry you had such a bad experience....our experience with Carnival was wonderful!
This still doesn't excuse the comments you heard and I would be pretty upset. I also don't think this has as much a reflection on Carnival as the individuals you were unfortunate enough to have on your cruise.
Our son is 4 and was not keen to use Camp Carnival on the first day. He isn't usually clingy but we had been away from Australia for quite a while. The staff let me wait with him for a good half hour, but he really did not want to stay so we never forced him to. The next day he made his own decision to stay.
We pretty much only ever used CC if our son asked if he could go there.
On our ship we were told that CC wasn't really to be used as a "day care" and that the evening sessions were "slumber parties". We got most enjoyment out of the family participation sessions.
During the day it was not a day care, but I was told they offered babysitting at night for children under two and that you had to pay $6.00 an hour, I think if I was paying they should have been more polite. You say they told you it was like a slumber party at night, well when i took my daughter they pretty much wanted everyone to go to sleep. She's young and when she see's all that neat stuff of course she wants to play especially after I tell her she was going to go play. I was told she'll be able to play with the equipment, but when we got there they yelled at her to not play with the stuff. That was just uncalled for, but thanks for the comments, I'm glad everything worked out for you. We had a good time I just didn't appreciate their service and was very upset. I'm sure any parent would be if they treated their child that way.
I'm the family cruise editor here and I was disturbed to hear your unfortunate experiences with the Carnival babysitting. We went on Carnival when my daughter was six and she just participated in activities during the day and early evening, which she enjoyed.
We just returned from a Disney Cruise and they have a wonderful nursery on both ships. It's for little ones from 6 weeks old to three years old. They were very warm, competent, and I felt very comfortable leaving my seven month old in their care. You may want to keep them in mind for the future.
Luisa Frey Gaynor
Family Cruise Editor
Thanks alot Luisa that's a big help. I will keep that in mind for next time, but I think next time we'll go when she's a little older where she can stay with her grandparents or old enough to go makes friends on the ship. I would really like to go on the Disney cruise when she's old enough to enjoy it. I also heard Royal Carribean cruise was good as well. Thanks again.
Luisa: You mentioned elsewhere, I believe, that you were planning on hiring a private babysitter on board an RCL ship - how do we go about doing this? Is it something I can book ahead of time? or for the whole week (i.e., certain times, certain days) when we get on board? I assume we pay cash to the sitter (not something we put on the "blue card") - did you tip the sitter?