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-   -   How to change auto tip info needed to bring to account desk? (http://www.cruisemates.com/forum/tipping/361062-how-change-auto-tip-info-needed-bring-account-desk.html)

Handipaul29 February 5th, 2009 08:52 AM

How to change auto tip info needed to bring to account desk?
 
First time cruiser heard lots of horror stories pre paid tips staff doesn't care about people since its automatic and people don't usually change the auto tip just pay extra in cash for good service but keep it even with poor service.
If I were to choose to raise or lower the auto tip for good or bad service not that I plan too, mid thru the cruise. what information is required to do so? do I have to bring my wallet with credit card or just picture ID and tell them what cabin I'm in?
Also can someone change auto tip for someone else in the same cabin ie friends/family going together under one credit card or do we both have to go?

CruiseNOID February 5th, 2009 09:03 AM

I'll tell you what we did. We kept the standard auto tip the way it was. We know this is a dollar figure you can not get out of paying PLUS with the percentages split being such a small minute amount each person gets, it is not worth the extra work to do it.

Our cabin steward, we tipped him in cash a few bucks each day then "after hours" when we caught him on another deck working on the Lido deck on the last day. We also tipped in cash our dining room waiter on our last night of dinner.

colorcrazie February 5th, 2009 01:48 PM

If you feel the need to reduce the auto-tip, go to the purser's desk. They will usually want to know exactly what the problem was and why you did not complain earlier, so that they could fix things. A valid question, I suppose, but the one time I did this, the true answer, which I gave, was that we kept trying to ignore it and keep a good attitude. They asked for my cruise card and did the transaction on the spot. They also asked if I wanted to speak to the department manager, but this was the last morning and I had no desire to end the cruise with any more negativity than needed.
Marty

Handipaul29 February 5th, 2009 02:16 PM

Thank you Marty
 
its nice to ask a question and actually get an answer to the specific question not totally off topic answers with added questions than nobody answers the original question.

bboomer February 23rd, 2009 03:04 PM

My suggestion is do NOT auto tip in your case. Just remove it when you get on the ship and then stuff money into the envelopes and thank them personally. We use auto tip but like in my post their are disadvantages. Just make sure you have lots of traveller cheques so you can tip with cash.

Put all valuables in your cabin safe.

Kamloops Cruiser August 9th, 2009 09:43 PM

Some times if the staff hear that you have reduced the tip. They may give you poor service just to get back at you. Most staff earn the tip .
The staff use the tips to cover onshore costs when in port. their wage is usually sent directly to their families or special bank account.

fun2cruiz March 12th, 2011 05:31 PM

Quote:

Originally Posted by bboomer (Post 1194209)
My suggestion is do NOT auto tip in your case. Just remove it when you get on the ship and then stuff money into the envelopes and thank them personally.

Not a real good suggestion IMHO..... If you remove the auto tips and just give tips out manually, there are staff that work behind the scens you never come in contact with that get a portion of the auto tips (and deserve them I may add). Removing the auto tip will eliminate those staff deserving of a tipo that the auto tip would have covered.

If at anytime during the cruise you are not satisfied with the service of say your stateroom attendant, or servers, etc..... you would be doing them an injustice not to report them and possibly adjust your tips, IF they did not correct the issue you were having with them after a chat with guest services.

THINK BEFORE YOU REMOVE TIPS !


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