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-   -   Sail & Sign cards stink (http://www.cruisemates.com/forum/travel-gripes/294934-sail-sign-cards-stink.html)

Thomas January 25th, 2002 04:22 PM

Sail & Sign cards stink
 
Personally I can't stand the S/S cards. Why is it you can't pay for a drink at the bar with cash for Christ's sake? Every hotel and resort in the world honors my cash, why can't the cruise ships do the same? And do I have to sign the stupid receipt for every transaction, my gosh!!!! Just swipe the card through the reader. Do they really think there are so many crooks on board they must protect us from? Give me a break. It' s just a way for the ship to charge an additional 15% for an overpriced drink to pay for the bartenders so they don't have to pay them.

Regards..........Thomas

Rick January 25th, 2002 04:44 PM

Re: Sail & Sign cards stink
 
On this one.I have to fall on the side of the cruise lines. We like the sail/sign card system. No need to carry cash or credit cards around with us. S/S Card gives us access to everything. Also provides for an easy to read accounting of spending at the end of the cruise. My GAWD, some of you complain too much! <VBG> lol
Semper Fi
Rick

Donna January 25th, 2002 07:45 PM

Re: Sail & Sign cards stink
 
I have to agree with Rick on this one too, just much easier for us cruiers not to have to deal with cash, figure out tips, etc.. A definate plus for the cruiselines, very easy to keep track of everything and most likely faster service with using cards. Some ships have a system set up where you can still see your daily transactions on the TV in your cabin, great feature, so there are no suprises. I think the first cruise we ever did, back in the 1980's were already using the cards. Just don't see this changing in the future, sorry Tom :-(

Donna
Tuesday Chat Host

Allan January 25th, 2002 07:54 PM

Re: Sail & Sign cards stink
 
I think the cards are very convenient. It probably is also a way to make sure the bar servers get their 15%, but who cares!

pamda January 26th, 2002 11:02 AM

Re: Sail & Sign cards stink
 
The S&S cards also make sure that a staffer with a larcenous bent doesn't "knock down" from the bar or other places where there might be cash.

And just think how much cash would have to be in the "bank" to serve all the various stations !!!

They work well for passengers and even better for the cruise line in terms of efficiency and security.

pamda

Thomas January 26th, 2002 12:10 PM

Re: Sail & Sign cards stink
 
Donna wrote:

"Some ships have a
system set up where you can still see your daily transactions on the TV in your cabin, great feature, so there are no suprises. "

Sorry, if I'm using cash there are no surprises. I know exactly how much I've spent! There are no disputes or corrections to make. You can view your transactions on the T.V. while I'm enjoying myself at the bar with cash.

And as far as how much money is needed to service the bars if the system is cash? They don't have any problem servicing the casino!

No thank you, I'd like the option to use cash.

Regards.......Thomas

Marnie January 26th, 2002 12:14 PM

Re: Sail & Sign cards stink
 
I like the sail and sign cards, but it would be nice to have a choice of how to pay or at least be able to run a tab. But I don't mind too much because I've dealt with worse. I stayed at a resort in Cancun where all the drinks were included, but you still had to sign for every drink. It drove me nuts. They would never bring the receipt with the drink, you were expected to stick around for the waiter to make a second trip with the receipt. It was really inefficient. I normally prefer the all-inclusive resorts for the simplicity, but that resort had it all backwards.

Thomas January 26th, 2002 12:21 PM

Re: Sail & Sign cards stink
 
The S/S card on the Pride has your room number on it. If you lose the card your room and valuables (if you used it to lock the safe) are vulnerable. If I lose my cash, that's it. I've lost my cash, and I go get more cash. I carry cash for the casino anyway.

Eagerly awaiting your next gripe, Rick. If you ever start your own cruise line I'm buying in.

Regards.........Thomas

Robocop January 26th, 2002 12:38 PM

Re: Sail & Sign cards stink
 
Sorry Thomas, can't go with you on this one. The S&S card is by far the most efficent way of handling transactions like this. Yes there are many people that would steal you cash if you leave it laying about. May be a shocker for most people, but there are loads of crooked people running around out there. This is also the reason you SIGN for your drinks, that way the barwaiter can't swipe your card twice and nobody can just use your card, you have a signature to prove it was or was not you that made the purchase. Believe me, you would be shocked to see the number of people that 'swear' they didn't buy this or that and when shown the reciept say they must have forgotten. I agree that the cabin # needss to be taken off the S&S card and that is a suggestion that maybe CCL people will see either here on this site or you can make in the comment cards. CCL and other lines read these boards and are always willing to improve their services if they can. You also have to take into account the problem that Pamda pointed out, all that cash all over the ship and the servers trying to make change! What a nightmare!
Jim

Rick January 26th, 2002 12:57 PM

Re: DDCL
 
Thomas...if I ever bought a cruise lines.....no one here would have to buy in... All cruisemates (even Redmom) would cruise free forever and share in the profits! <G> of course right now I am still paying off a Home heat pump so doubt I will be able to start DDCL (Devil Dog Cruise Lines) anytime soon.....lol. But if I ever do, all you guys would travel first class for free!
Semper Fi
Rick

cruz-b4 January 26th, 2002 03:05 PM

Re: Sail & Sign cards stink
 
Thomas wants to take the plastic away from the ladies! Boy, he has a lot of nerve.My wife better not read this.Oops to late,your in trouble Thomas.

cruz-b4 January 26th, 2002 03:12 PM

Re: Sail & Sign cards stink
 
Uh oh,Ijust showed her your post on casino ignorance and now she wants to know if she has to leave me behind(I hold the drinks while she holds the cash)

pamda January 26th, 2002 05:04 PM

Re: Sail & Sign cards stink
 
Thomas ...

I don't think you are getting the point. The S/S cards work both to the benefit of the cruise line AND the passenger.

S/S cards are the most efficient way to process many, many drink orders. A gazillion years ago, I was a flight attendant. There was always some smart guy who would hand me a $50 for a $2 drink (it WAS a long time ago) and expect me to make change. If I didn't have the change in my "bank" which was the money from other passengers, I had to return his money and he got his drink for free. And, unless I could replace the "free" drink out of First Class Liqour, it came out of MY pocket.

I finally got uppity and said to people like that, "Sorry, but we can't make change for anything larger than a $5." It finally became corporate policy.

Asking servers who are already extremely busy to deal with making change is, to me, out of the question. There is the further problem that not everyone might be using US currency. People other than Americans DO cruise. It is completely unreasonable to expect bar servers to be up to date with exchange rates, etc. Can you reasonably expect someone from another country to know the difference between a US dollar, a Candian dollar, or an EC dollar? I don't think so.

While I appreciate your rant, I think you are going to have to go with the flow.

The casino question is something entirely different.

Following on, the idea of people using their S/S card to arm their safes is ignorance beyond belief. I use my "frequent eater" card from the local supermarket for safes that require cards. I far prefer a PIN. I agree that cabin numbers should NOT be put on the S/S cards. Bad security risk.

So, calm yourself and think about the larger implications.

With the Sail and Spend card you have an absolute bring-down of what you spent and what you didn't. With cash all you know is that it's not there any longer.

Happy Sails.

pamda -- CM First-Time Cruisers Editor

holly January 26th, 2002 05:14 PM

Re: Sail & Sign cards stink
 
Much prefer s & s. Our first cruise, back in the dark ages (1969) there was no sch thing. Always had to have $$, pool, beach, every where. Card is much simpler. Also, I always carry 2 envelopes: a: for s & s receipts, b: for shore credit card purchases. Makes reconciling the bills much easier.

Marnie January 27th, 2002 08:44 PM

Re: Sail & Sign cards stink
 
Thomas,
I have to agree with you particularly when it comes to the security issue. When I was on the Victory, the room number wasn't on the S&S card. That provided some security. But there was still risk. If you lost your card, all anyone had to do was order a drink on your card; when the receipt came, it had your room number on it, that I didn't like. I don't understand why the room number had to be on the receipt. The cash system would avoid this risk.

pamda January 28th, 2002 09:49 AM

Re: Sail & Sign cards stink
 
Marnie ...

That's why they have you SIGN the tabs.

I think it's a very bad idea to have cabin numbers on the cards ... they're often your "key" as well.

pamda

Warren January 28th, 2002 01:37 PM

Re: Sail & Sign cards stink
 
I like the cashless system. Who needs to carry cash around on a sea day, especially up on deck? I've never have a problem running a tab in a ship's lounge once a bartender recognizes me.

Since cruise lines allow you to eventually settle your tab with cash at the end of the cruise (and even pay up throughout the cruise), I don't see what the problem is.

Warren

Longboysfan January 28th, 2002 02:01 PM

Re: Sail & Sign cards stink
 
They don't have the room numbers on it for the ovbious reason.
So if you drop the card you don't get a looted room.
2 - So when you sign the tab sheet and put your room number on it they verify on their computer screen.

Jenn January 28th, 2002 02:18 PM

Re: Sail & Sign cards stink
 
Can you imagine if they took cash from all the world travelers? Do you have Canadian dollars, francs, marcs, pounds - and just what is the exchange rate? And do you want the change in US or your currency. I LOVE the s&s cards - so easy. And it doesn't seem real when you order your 7th drink of the day. lol

Rick January 28th, 2002 03:46 PM

Re: Sail & Sign cards stink
 
very good point......one that we don't think of sometimes. Very good
Rick

Kuki January 28th, 2002 05:52 PM

Re: Sail & Sign cards stink
 
I rather enjoy the convenience of the S&S cards as well. Makes it a bit of a no brainer, which is where I fit in.
On the business side of the arguement. I'm in the bar business, and have only 3 cash registers to worry about. If there were 30 or 40 to deal with, I can't imagine the pilfirage problems.

Regards,
Kuki

Marnie January 29th, 2002 07:59 AM

Re: Sail & Sign cards stink
 
The currency exchanges would be ridiculous. The security of the S&S cards is not good. They don't ask for any verification. When the receipt comes for your signature, the name of the person who is assigned to that card, the card number and the cabin number are all pre-printed on it. Just sign whatever name is on it, and they'll take it. The good thing is that certain waiters and bartenders did learn our names on the 1st day. That made me feel a lot more comfortable. And of course, check the tab frequently for any phony charges, they have the signed receipts, it should be obvious the signature is not yours. But what a pain; I hope nobody ever has to deal with this. Don't lose your card and don't leave any receipts lying around. You'd have to be pretty bold to charge something on another person's charge just to save $5. Leaving the room number off the receipt and requiring the guest to provide that as well, would eliminate the risk.

Anne Campbell January 30th, 2002 08:53 PM

Re: Sail & Sign cards stink
 
I'm sure the point of a sign and sail card is to eliminate paperwork for the cruise ship. And, to enure that the bar staff is tipped.

Personally, I like the card system.

FloridaLvr February 6th, 2002 05:58 PM

Re: Sail & Sign cards stink
 
Actually, I think the purpose is so you DON'T have to carry a bunch of cash with you! I like the idea of this. I will have a receipt for everything & it will be easier for me to compare it to my charge card when I get home. Yes, I will probably have a stroke when I see what I actually spent! But, I don't have to worry about all that cash! Easier for going to the pool, too! No cash to get wet or worry about getting stolen! Just one little plastic card!
You tell me a vacation on this old earth that you don't pay inflated prices?! Actually, the drinks are the same price or lower than a lot of bars charge!
I guess there is only one solution for you-either quit complaining & go with the flow, baby or stop going!

FloridaLvr February 6th, 2002 06:08 PM

Re: Sail & Sign cards stink
 
If you go to the cruise line website-in my case Carnival-you will see that they recommend you use a different card from your sign & sail
card to use for your safe, etc. Any kind of card with the strip on the back will do. ANY card. I have a hotel card that I will be using. This way, if my S&S card gets stolen, I don't have to worry about the valuables that are safely locked away!
DON'T use your sail & sign card to do this!
Would you be back on this board if the cruise lines granted your wish & let you use cash for EVERYthing & THEN YOU GOT MUGGED!!! Would you blame the cruise line because you had to carry ALL THAT CASH? One wonders.

FloridaLvr February 6th, 2002 06:17 PM

Re: Sail & Sign cards stink
 
I just had a great idea! Well, it seems great in my little brain.
If one is worried about the cabin number on the S&S card, why not bring some duct tape to put over the number. It can easily be removed if needed. This way, other cruisers wouldn't be able to easily see your cabin number. I may try this.

momofmeg January 14th, 2008 05:06 PM

Re: Sail & Sign cards stink
 
Quote:

Originally Posted by Thomas
Personally I can't stand the S/S cards. Why is it you can't pay for a drink at the bar with cash for Christ's sake? Every hotel and resort in the world honors my cash, why can't the cruise ships do the same? And do I have to sign the stupid receipt for every transaction, my gosh!!!! Just swipe the card through the reader. Do they really think there are so many crooks on board they must protect us from? Give me a break. It' s just a way for the ship to charge an additional 15% for an overpriced drink to pay for the bartenders so they don't have to pay them.

Regards..........Thomas

I feel it really simplifies things. I like it. As far as the tip for waiters. Even waiters onland work for tips and it is customary to tip.

kd January 15th, 2008 07:46 PM

Re: Sail & Sign cards stink
 
Quote:

Originally Posted by FloridaLvr
I just had a great idea! Well, it seems great in my little brain.
If one is worried about the cabin number on the S&S card, why not bring some duct tape to put over the number. It can easily be removed if needed. This way, other cruisers wouldn't be able to easily see your cabin number. I may try this.

Pretty sure someone could remove the duct tape! LOL

I haven't seen a room number on a S/S card on any cruise. If you lose your card, go quickly to the GR desk. They swipe you a new one and the old one is invalid so no one else can use it . Seems a no-brainer to me---the S/S cards are here to stay, thank goodness.

Ron January 15th, 2008 10:27 PM

When Thomas posted this gripe 6 years ago, maybe at that time they were putting cabin numbers on the S/S cards. I can't remember back that far but no cabin no's are on the cards now.

Rick and Thomas' 6 year old gripes seem to be getting popular. :D :D

mehawk January 15th, 2008 11:40 PM

When the card is read, your name is brought up on the screen and receipt. The server is supposed to compare the name and signature, even though I am certain it doesn't happen. That should keep someone else form using your card. I stress... Should.


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