The ship was out dated, small, the pool was not big enough for
the amount of guest that were there. The smell of bug spray when we
walked in should have been my clue to leave. From the moment my
family got in our room we were hit with a sewage smell from the
bathroom that stopped us from even walking in. My husband got a
room steward who just grabbed a can of spray and sprayed the room
which got rid of the smell for about 30 min. We called customer
services and they sent someone to clean the bathroom.
We went to go eat, the food was bland and undercooked or
overcooked every time. Dried cake and pizza was on the menu every
day. The only food that was consistently good was the Guy burger
The sheets where stained yellow, I’m sure the room had bed
bugs, and the doors and lamps had rust on them. Every day I had to
call and asked for someone to spray the bathroom and at night the
smell came back. We even had to
lay with the doors open because we could not sleep with that smell.
We tried to make the best of it by keeping busy but the lack of
sleep had me with no energy. Which was ok because there was nothing
to do I was so boarded. We were on a four-day cruise and I spent
two of them sleeping by the pool with my husband and my kids
because we did not want to go back to the room.
When sent my husband went to customer service they told us they
will give us their decision the next day by ten. The end result was
a $184 created on a $1400 trip with bad food and horrible sleeping
accommodation. I was so tired I couldn’t even argue. First
time on Carnival Fantasy and the last. The only thing that keeped
me from crying every day was the Comedy show at the Punchline the
comedians were so funny, for that 30 min I forgot that I was stuck
in a nightmare ship.
Overall we enjoyed our first river cruise, down the Danube from
Passau to Budapest. The cabin was excellent with fully sliding
doors to create a balcony effect, and a very spacious and well
appointed bathroom. Food was generally good, but was getting a bit
repetitious by week's end. Tours were mostly informative, with only
1 or 2 disappointments. There was not as much actual river time as
we would have liked, and I still prefer the larger ocean cruises
but am not sorry we did this one.
I am currently on the Norwegian Gem, headed out of the private
island, Great Stirrup Cay, to the Bahamas.
This morning an elderly passenger reported being pushed down a
flight of stairs: my wife, son and I saw him on the floor,
This afternoon on the private island, my wife was attacked by a
group of teen passengers and her hand was cut by a thrown rock,
requiring sutures. So far, the ship denies any knowledge.
We are being billed for the medical services, my wife cannot
swim for the remainder of her birthday vacation and she needs to
have the sutures removed when we return home. Ship has done nothing
so far. Vacation ruined, Norwegian could care less.
Life guard at private island beach did nothing. Security at
private island beach did nothing. Norwegian staff on board doing
nothing. If you value your life, this is probably not the ship for