Length: 828 ft
One of the older ships in Costa's fleet launched in 1996. Decor and design preceeds the carnival era.Best For People Who Want
An Italian carnival atmosphere; Plenty of deck parties, loud music and a wide range of facilities, including a large children's facility and a water slide; All the options and activities that come with a megaship, including a large fitness area, plenty of balconies; lots of entertainment options.
Tranquility; great food and service; not to be in a place where English is not the first language
The Costa Victoria is a cruise ship that reflects the warmth and spirit of Italy. Intended to be one of the most exciting and stunningly beautiful ships of our time, the Costa Victoria cruise ship is a modern masterpiece offering every comfort, convenience and amenity for her guest's enjoyment. Her avant-garde design set new standards of excellence. From the breathtaking panoramic Concorde Plaza to the sparkling indoor pool, ultramodern Pompei Spa and incredible Planetarium Atrium spanning seven decks, the Costa Victoria cruise ship combines the elegance of European style with the sophistication of American comforts.
Costa has opened a Hospitality Training Institute in La Romana, Dominican Republic, in association with the prestigious American culinary and hospitality school of Johnson & Wales University. The school will train service personnel for the expanding Costa fleet. This should lead to an improvement in service in the future.Decor
Although the ship was launched before trhe Carnival era - the ship was refurbished In January 2004, Costa Victoria underwent a major rebuild which included the expansion of the buffet area and addition of two panorama promenades, each about 459 feet in length.Cuisine
That Italy has some of the world's greatest cuisine should not be taken to mean that Costa serves the world's best food. Indeed, menus appear to be designed to appeal mostly to an Italian audience, and should you order a selection from another continental derivation, you will probably end up thinking, "I should have gone Italian." You would suppose that they'd get pasta dishes right every time, but pasta depends upon fast service before it gets cold and rubbery. At the buffets, you will be presented with what Europeans are used to as "fast food" including beans for breakfast, and cheese, hard sausage and rolls for lunch.
Two main dining rooms each of one decks. About 80% of cruisers opt for open-seating anytime dining. Service can be slow and inconsistent depending an how you time your dinner. Try to go early if possible.
We'll say it plainly: on a Costa ship you are an American in Europe. The company is expanding rapidly (undergoing a cruising renaissance in Europe similar to what the U.S. experienced years ago), so the staff can be surprisingly slow, and sometimes seemingly impolite, including the cabin stewards. You can always count on the bar staff to cheer you up, though.
The amount charged to the shipboard account, per person per day (including children), is $8.50. This covers dining room and stateroom personnel. Passengers can have the amount adjusted by visiting the Guest Relations Desk.
A 15 percent gratuity is automatically added to all bar tabs. Spa staff and room service staff may be tipped as service is received.Entertainment
These ships try very hard to present variety shows that a person of any native language can enjoy. This means puppeteers, acrobatic displays and other visual forms of entertainment.
Any songs are generally sung in English - since most popular music is recorded in English, but if a hit song has ever been made in a foreign Language it will prbably be in the show: an example 99 Luft Balloons by German artist Nena. Also expect to hear "I love Paris" by Gershwin, because all Europeans know the words.Cabins
In January 2004, Costa Victoria underwent a major rebuild which included the addition of balconies to 246 outside staterooms. This means 43% of Victoria's outside staterooms now have balconies. Costa Victoria's staterooms are much smaller than you'll find aboard the company's other vessels, and none have private balconies even at the suite level. Standard cabins range from a miniscule 120 sq. ft. to a barely tolerable 150 sq. ft. All have small refrigerators, color TV and safes; bathrooms have shower and hair dryers.
1. The Casino; A. Children gambling on the slot machines. B. Children running and playing around the casino with no adult supervision. C. A craps table with no craps dealer. D. When one roulette table was broken, the pit boss refused to open one of the other three tables. I addressed these issues to the casino manager, only to be lied to. I have been to casinos around the world and on other cruise ships, and this is the worst casino I have ever been to. I say this even though the wife and I won at least 400 euros while onboard.
2. The Food; A. The dinner every night consisted of frozen meals and what seemed to be leftovers. B. There was no 24 hour buffet. C. The food served at the breakfast and afternoon buffet was worse than anything I have eaten at an Army chow hall. The only edible food was the fresh fruit. D. Drinks that are normally available all day (water, tea, and coffee) were not, unless you were willing to pay for them.
3. The Service; A. With the exception of my waiter snd cabin steward,everyone I spoke to or asked questions acted like I was ruining their day. Overall, the cruise personnel were just rude. B. On day 2 I asked the information desk for a complaint form, and I was told to wait until I recieved my review form at the end of the cruise.
4. The Excursions; A. The ports we traveled to were nice, but we were not there long enough to do anything, wit the exception of Rhodes. All other excursions had a 6 hour maximum time off the boat. B. If you did not purchase one of the excursions tours, you were forced to wait another 1 1/2 hours before you could leave the ship. Just another way for the cruise ship to get more money out of you, seeing how most of the tours consisted of not much more than walking around whatever town you were at, with a tour guide.
5. Onboard Entertainment; A. Nonexistent. B. Hot tubs were shut down at eight p.m. C. With the exception of the circus show, the rest of the shows were a waste of time. The only things left to do were go to the fabulous onboard casino, or get drunk.
This week long cruise was supposed to be a vacation, but I could not wait for it to end. I was happy to be off the ship and not dealing with anybody from Costa Cruises. I feel as though I am entitled to a refund. if anybody has any questions or comments please feel free to email me at email@example.com. I will gladly explain myself in full detail.
Do not go on the Costa Victoria if you are an American and enjoy good ships and good food. Our travel agent at Liberty Travel recommened this cruise fo my wife and I and two adult sons. Boy was she wrong or getting a huge commission.
The ship was not clean, the food was awful, the staff was not friendly towards Americans. The ship was either not in port long enough or at ridiculous times. For instance, we were in Mykonos from 4pm to 10pm. To late for the beautiful beaches and to early for the night life. Bari from 12 to 4. This is there siesta time. Santorini for 4 hours - you need all day.
On the dinner menu each night there was a star next to what food was frozen. All the fish, chicken and meat was frozen. The kids could find nothing to eat and they are not picky - it was that bad. I feel so stronly that noone elses vacation should be ruined like ours that I invite you to call my office at 305-682-1110 and I will be glad to talk to you.This ship was the worst. We were lucky we booked 4 days in Venice at the end which we completely enjoyed.
Please do not take a Costa crusie and never ever ever use Liberty Travel.
The cruise ship is very large (about 2,600 passengers, with all the amenities of a large ship. This being an inland sea (Mediterrean)the waters are very calm. Embarkment and Disembarkment were very well. The itinerary is excellent for a mid-priced cruise (we visited Bari, Italy, four greek islands (Santorini,Mykonos, Olympia and Rhodes) and Dubrovnik (Croatia). Unfortunately thats all I can say positive about the experience.....ideally this cruise would be for an italian (hetero)couple in their late 40's. Thats about all I would market this cruise for.
1. Everything on board the ship is geared to italians and things italian. Announcements on board the ship were mostly unintelligble in five languages (which is fine). However, the food was terrible. All italian, all the time, for every meal!!! You also have to pay for water, coffee, tea, etc (except for breakfast). I like pasta, just not for every meal.The midnight buffet was served with lunch buffet items - read stale for example - with NO water or drinks. They had you buy a juice cocktail for 4.75E. Too much nickle and diming!!
The entertainment lacked spontaniety being that announcements were in five languages. However the BESTshow was the crew who performed for us with selected songs and dances from their countries..that was touching and the audience responded very favorably.
Shore excursions and time on land were very short. About 5 hours in each port. Bear that in mind since it is difficult to get too much done. Italian organization is an oxymoron...it doesnt exist. On Bari, the shops close for 'siesta' from 12pm to 4pm. The ship docked at 12pm and left at 5pm-figure that one out!!
My recommendation is that Costa Cruises should not market to the American Market.