Length: 781 ft
Sister ship to the Volendam - but on the wild side with a musical-theme decorBest For People Who Want
A Holland America who want to show a little bit of their "wild side" - Rock & Roll memorabilia throughoutShould Be Avoided By People Who Prefer
A festive atmosphere; Broadway-style razzle-dazzle; late-night disco; single, open seating dining; dedicated facilities for kids.Onboard Experience
Remember the old intrigue, is John Lennon really Bob Dylan? Well, have they ever been seen in the same room together? Well, has anyone ever seen Zuiderdam and a Carnival "Fun Ship" in the same room together?
Heretofore known for its decorousness, with Zuiderdam, Holland America goes for the glitz in a big, big, Carnival way, presumably in an attempt to lure younger passengers and families. You've never imagined how many blinding shades of red there are — and they're all over the Zuiderdam, the ship that aims to prove single-handedly that Holland America is no longer your spinster great-aunt's cruise line.
The ship is full of musical memorabilia - making it quite unlike any other Holland America ship. Bill Clinton's Saxophone, guitars signed by Iggy Pop and the Rolling Stones.
Now, keep in mind that when it was built it was pre-determined that it would sail on 7-day Caribbean cruises year-round. The idea was to build a "Caribbean ship" for Holland America in order to get the word out that Holland America is a Caribbean cruise line with appeal to younger audiences. Guess what, it worked. Holland America now attracts many baby boomers to its 7-day Caribbean cruises, but for the true Holland America feel we recommend that you opt for one of the three sister ships of Zuiderdam. That being said, this ship does have its admirers who travel on it time and again.
Once you get beyond the decor, the ship is still fully subscribed to Holland America's "Signature of Excellence" program of enhancements in nearly every area of the ship. New features include tableside waiter service at dinner in the Lido, a new Culinary Arts Program with show kitchen for demonstrations and classes, expansion of spa and fitness facilities, upgraded Club HAL Kids Centers, and new shore excursions.Public Rooms
Boarding visitors are greeted by the nearly 22-foot tall Dutch pipe organ at the foot of a three-deck high stairway. Zaandam may lack the breathtaking atrium typical of other ships built in the 1990s, but it also lacks some of those ships' confusing layout. The large Ocean Bar, with sea views by day and romantic lighting at night, is the most popular spot for pre- and post-dinner cocktails, though it gets serious competition from another cozy lounge with piano bar, the 89-seat Explorer's Lounge, decorated with gentle colors and enormous red lamps. A harpist performs light classical favorites here in the evening.
The glamorous two-story main dining rooms, framed with floor-to-ceiling windows, feature dramatic staircases and a classical trio holding forth demurely from a perch on the top level. Just outside the second level, ladies will find a wonderful, spacious powder room with ocean views.
The Mondriaan Lounge main show theater has two floors and a wide stage, with comfortable seating, though sight lines from the balcony are partially obscured. The Crows Nest observation lounge, with its 320-degree view, is the perfect place from which to watch your departure from port. The beautiful wood-paneled library has etched glass doors, comfortable chairs and ottomans, an inlaid marble table, and excellent reference and travel book sections. The nearby card room can simultaneously accommodate four dozen players.
Keep an eye open for the remarkable pianos aboard this ship. It is painted to look as though made of scrap lumber and rusty nails..Cuisine
The unusually extensive main dining room menu features six appetizers, two soups, two salads, and six entrees for dinner, including vegetarian and low-fat options. The alternative Pinnacle Grill specializes in dishes featuring ingredients from the Northwest, where HAL is based. Free hot hors d'oeuvres are served every evening in the cocktail lounges. A delightful Royal Dutch High Tea, featuring sandwiches, petit fours, cookies, cakes, and the accompaniment of a string quartet is offered one afternoon each cruise.Restaurants
There are tables for two, four, six and eight in the opulent two-level Rotterdam Dining Room, which benefits from sea views and a romantically twinkling, fiber optics-lit ceiling, Rosenthal china, sparkling crystal, and crisp linens. There are four dining seatings - 5:45 p.m., 6:15 p.m., 8:00 p.m. and 8:30 p.m. Casual breakfast, lunch, dinner, and midnight buffets featuring ethnic cuisine are served in the Lido restaurant adjacent to the pool.
The cozy, intimate Pinnacle Grill on Promenade Deck specializes in the ingredients of the Pacific Northwest. Its dedicated galley includes 1600-degree grill. Bulgari china, unique holloware and a dedicated service staff enhance the elegant atmosphere, as too does the wine list, which features several California and Washington vintages not offered in the main dining room. Reservations are required and there is a $20 service charge.Service
Holland America's Indonesian and Filipino crew is warm and gracious, though not always as fluent in English as American and British passengers might prefer.Tipping
For years Holland America was known for its no-tipping policy, intended to make passengers believe that staff were doing it for love, rather than money. (Yeah, right.) Nowadays, though, gratuities of $10.00 per person (including children) are automatically added daily to the shipboard account for dining and stateroom service. Visit the front desk to adjust that amount. That a 15 percent service is automatically added to bar bills should surprise no one.Entertainment
The main lounge presents variety shows, a lavish Broadway-style revue and an energizingly fervent dance production, not to mention the excruciatingly named "specta-crew-lar" in which crew members perform folkloric songs and dances. There's a jazz quartet in the Ocean Bar and fresh hot popcorn in the Wajang Theater, where you can see first-run films every afternoon and evening. Live sports broadcasts may be enjoyed in the Casino Bar.Cabins
Standard cabins are among the biggest at sea, and with a much more modern look than one usually associates with HAL, with lots of salmon-reds, burgundies, golds, and bronzes. Standard inside cabins are 182 sq. feet, while outside staterooms are 197 sq. feet, with enough storage space for even the long-haul traveler. Balcony cabins are sublime, with more unusually spacious interior cabins. The ultramodern 563-square foot suites have large private verandahs. The 120 deluxe category A and B cabins are 284 square feet (including verandah), each with VCR, mini bar, sitting area, and whirlpool tub in the bathroom. The Penthouse suites with private verandahs are a huge 1,100 square feet with appropriately wonderful amenities, including complimentary personalized stationery, afternoon hors d'oeuvres, free dry cleaning, and disembarkation at leisure.
Stateroom amenities include bathrobes, a complimentary fresh fruit basket on arrival, stainless steel ice buckets and serving trays for use with in-cabin beverages, and massage showerheads in every bathroom. For Deluxe Verandah and Penthouse Suite passengers, concierge service is available in their own private retreat, the Neptune Lounge.Fitness/Spa
The magnificent huge gyms on these ships are among the best at sea, with floor-to-ceiling windows surrounding dozens of state-of-the-art machines. The adjacent aerobics areas are comparably vast. The Steiner-run Ocean Spa has six treatment rooms with private shower and toilets. Two of the six rooms accommodate such wet treatments as hydrotherapy baths, seaweed wraps, and mud. The marvelous ocean-view gym has 11 treadmills, eight bikes, and an assortment of stairsteppers, rowing machines, Cybex weight training machines and free weights; aerobics area; dual sauna/steam rooms and a jogging track one deck above On the deck, comfy striped cushions line a large pool on Lido Deck covered by a retractable dome that makes the pool usable even in inclement weather.Children's Facilities
Younger passengers are kept diverted with supervised Club HAL crafts, parties, and games for three age groups 5-8, 9-12 and 13-17, with the number of counselors allotted to each cruise dependent on the number of younger voyagers. The restaurant offers a children's menu. Baby-sitting is available at sea for $7.50 per child per hour.Attire
On the two weekly formal nights, half the men opt for dark suit rather than renting a tuxedo. Casual on these ships means comfortable, but T-shirts, jeans, swimsuits, tank tops and shorts are all forbidden in the dining rooms and public areas.
Holland America Line Zaandam by edieg Alaska September 16, 2012
We booked the Alaska cruise through Olivia. That information is important, as it increases the cost of the cabin, and some of the other amenities. That is not a HAL controlled matter.
We found the food to be quite poor on this cruise. The hot food was rarely even warm and the cold food was usually unpleasantly tepid. The Pinnacle Grill was a disappointment with soggy mushrooms, bland creamed spinach, and burnt (one side) filet mignon. We ate in port restaurants as often as possible, and found some lovely places. Looking for that silver lining.
The real disappointment of this cruise was being assigned cabin 1964 and as we were told, with no option for change. It is such a miserable cabin, if someone were to be assigned this cabin, we'd recommend they cancel the cruise. Yes, it was that bad. The thrusters cause the cabin to vibrate so much that all items rattle. The engines are loud and will keep you awake unless you are used to sleeping in the middle of a high level of noise. The open aft caused thecabin to be very cold, the bathroom in particular. We kept the bathroom door propped open, but that didn't make it comfortable. We did ask for additional duvets and that helped us somewhat. It did lend an "air of authenticity" to the Alaska aspect.
This was our fifth cruise, our second with HAL. What's that old saying? First time shame on you, second time shame on me? I think the "third time you're out" will not be tried.
As for booking through Olivia, that was a disappointment as well. The staff were no help with the concerns about the cabin, and they conducted this cruise (unlike the other Olivia cruise we have been on) like a private party for Solos. All well and good, if you were solo. If you were not, you felt like an interloper.
We work very hard for our vacation dollars. We'll be much more particular in how we spend them in the immediate future.
Holland America Line Zaandam by Vicki Alaska September 10, 2010
Loved the ship, the food, and the service. Highly recommend the ship. Do not recommend shore excursion Fly out Fly fishing Juneau very expensive all hike no fishing
Holland America Line Zaandam by sailorsquirrel Hawaii November 7, 2008
We are a married couple, 30 years old. My mother also cruised with us and she is 67. We have cruised on Holland America, Princess, Carnival, Celebrity, Royal Caribbean and Norwegian.
This cruise was the 15 day Circle Hawaii cruise that sailed roundtrip to the islands from San Diego, CA. We visited Hilo, Lahaina, 2 days in Honolulu and Kona.
Embarkation We arrived at the pier around noon. There were lots of people there already but check in was easy and we only had to wait in line a few minutes. When we boarded the ship the staterooms were not ready so we headed to Lido for a bite to eat.
Stateroom Our Stateroom was an outside cabin on Deck 1 -- Dolphin Deck, Midship Category E. The cabin was very nice with plenty of storage for all three of us. The third bed is a sofa which makes into a bed. My mother said it was not very comfortable. Our bed was two twins pushed together and was comfortable. The bathroom had a tub/shower combo. The service form the cabin stewards wasexcellent.
Sea Days and Things to do on the Ship There were 10 sea days on this 15 day cruise. Most of the passengers on this cruise were 65 years or older. We only saw a few young people and 2 small children. The ship was very peaceful and quiet. No drunk people and no kids running around. We like cruising with the older people so we fit in great.
However, due to the average age of the passengers there were not many activities geared toward the younger crowd. Every day there would be cooking demonstrations, trivia, live music, bingo and sports events. We took part in the sports events to collect the Dam Dollars to redeem at the end of the cruise for souvenirs.
There were also dance lessons, coffee chats, travel talks, and various other events during the sea days. The library had many books, magazines, games and puzzles for people to use. Most sea days the library was packed with people reading or playing games. DVDs were also available to check out for $3 each. Every cabin has a TV and DVD player.
Big screen movies would play in the culinary theatre at night. The selection of movies was very good. But the theatre is not set up very well with the position of the chairs and the screen. It helped very much that there were 2 large screen TVs on each side of the big screen to see the movie as well. These were much clearer and provided for an unobstructed view of the movie. They also provided popcorn and sold drinks. I wish they would have played the movies during the sea days as well. But usually that lounge was used for cooking demonstrations during the sea days. They also played these movies on the cabin TVs the next day.
There was also a travel guide aboard the ship to tell us all about Hawaii. He was very knowledgeable and fun to listen to. He would give talks during the day and they would be shown on the cabin TVs as well.
The Casino is very small but all of the staff was very friendly. They had the usual table games and the limit was low at $5. Every sea day they would hold 2 sessions of Texas Hold'em Poker. The slot machines were very tight and did not pay anything.
The shops were your average souvenir and jewelry stores you find on cruise ships.
Entertainment The cruise director on the ship was Lizabeth and she was a very nice lady. She fit the older crowd but was not very entertaining. The production shows with the singers and dancers were great shows. However, the singing was awful and the shows were missing the live music that Carnival always has.
The other entertainers included singers, comedians, ventriloquists, and jugglers. All of these shows were fantastic.
The live music around the ship was very nice as well.
There were also 2 crew shows -- one Indonesian and one Filipino. Both were excellent shows!
Food The food on the ship was very good. I would not say it was outstanding but it was very good. Every night in the dining room there would be one dish of either chicken, beef, fish, pasta and vegetable. These were accompanied by appetizers, soup, salad and of course dessert. The service in the dining room was excellent.
The lido buffet was good as well serving almost the same thing for dinner each night as was served in the dining room.
Lunch offered a variety of items as well as a deli, salad bar, Mexican bar and hamburger/hot dog/pizza station by the pool. Dessert and ice cream was offered as well.
Late night snacks were also provided on lido deck starting around 11pm.
Drinks On this cruise you could purchase a drink card for soda, wine or cocktails. Each card has its own price and offers a certain amount of drinks. Your card is punched every time you have a drink. The price you pay initially includes the tips and taxes. My husband purchased the wine card for $67 + tax and tip. This provided 20 glasses of house wines which he could use anywhere on the ship.
The best deal was the happy hours in the Ocean Bar. Almost every day from 4pm-5pm they would offer half price drinks in the Ocean Bar. This was a great deal and better than purchasing any of the drink cards.
Gym/Spa We did not purchase any spa services but took a tour of the area. It was very nice and the gym was quite busy on sea days. They offered specials throughout the cruise.
Photographs The photographs were very expensive. We only purchased our embarkation photo along with a photo of the ship in a Folio album. This cost $53. There were only a few photographers on the ship and they did not hound you to take photos like on other cruise lines. They didn't follow you around or make you take photos. They would usually ask first if you wanted a photo. This was a great feature.
Hawaiian Ports We did not take any of the HAL shore excursions as they were very expensive. With 3 people we found it cheaper and better to rent a car in each port. We explored the islands and saw the sights we chose and did it all on our own time schedule. I think this is a great way to see the islands. We calculated that the cost of the car plus gas averaged $24 per person per day. This is a great way to see many places at your own pace and for a low cost.
We were supposed to sail past the Volcano on the big island once we departed Hawaii on the last port day. The captain switched the schedule so that we would sail past the Volcano after the first port day in Hilo. He did this because we would be sailing past at an earlier time so more people would be awake to view this. Unfortunately, it was raining and we could not see the volcano very well. We did see the glowing red lava but it was very far away and hard to see through the fog/rain.
I believe each person can make the best or worst of their port days so I won't go into detail about each stop. I will say that we really enjoyed Hawaii and there is a lot to see and do. Make the best of your time there!
Disembarkation Originally we were going to have a silent debarkation. This means you are given your designated time to leave the ship and you go at this time. However, it was changed and they did make announcements for when we could leave the ship. We got off the ship early and with no problems. However, there were a lot of people trying to get off the ship and it seems like they needed more time between each color being called. The elevators were slow as were there were people walking off the ship with their luggage. More time for each group of people to leave the ship would have been better.
Conclusion This was a wonderful cruise with excellent service. The food was very good and the entertainment was great. We really enjoyed the long cruise experience. It provided for relaxing sea days and plenty of time to enjoy all areas of the ship.
Expect an older crowd with the average age of the guests being 65 years and older. Most of the passengers have been to Hawaii before and cruise mainly for the experience.
We did not encounter any long lines, party atmospheres or kids running loose. It was a very quiet and peaceful cruise. We had a great time and would take this cruise again!